Benjamin Toua Xiong
Lead Ramp Service Agent
Anchorage,Alaska
Summary
Dedicated candidate with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Lead Ramp Service Agent
Alaska Airline
Anchorage, AK
05.2015 - Current
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Verified documentation and condition of freight to assure quality standards were achieved.
Airborne Infantryman
Alaska Army National Guard
Joint Base Elmendorf-Richardson, AK
06.2013 - 06.2019
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Infantryman
United States Army
06.2011 - 06.2013
- Trained in use of tear gas, passive ordnance and explosives.
- Inspected and performed regular maintenance on company communication equipment.
- Installed, operated and maintained field communications equipment.
Education
Some College (No Degree) - History
University of Alaska Anchorage
Anchorage, AK 08.2021 - Current
Certificate -
United States Army Infantry School, Fort Benning
Fort Benning, GA 09.2011 - 06.2012
High School Diploma -
East High School
Anchorage, AK 08.2010 - 05.2011
Skills
Leadership
Teamwork
Communication
Adaptability
Compliance
Departure Coordinator
Timeline
Some College (No Degree) - History
University of Alaska Anchorage
08.2021 - Current
Lead Ramp Service Agent
Alaska Airline
05.2015 - Current
Airborne Infantryman
Alaska Army National Guard
06.2013 - 06.2019
Certificate -
United States Army Infantry School, Fort Benning
09.2011 - 06.2012
Infantryman
United States Army
06.2011 - 06.2013
High School Diploma -
East High School
08.2010 - 05.2011