Cat Arrunategui

• Led service operations team to exceed customer satisfaction benchmarks.
• Scheduled and coordinated service visits, maintaining optimal productivity.
• Developed training programs for staff to ensure high-quality service delivery.
• Oversaw supply inventory and procurement, adhering to budget constraints.

• Managed customer inquiries and coordinated service solutions.
• Created and executed social media campaigns, increasing followers by 200% in 3 months.
• Streamlined internal workflows, enhancing communication between departments.
• Coordinated logistics and materials for executive and team meetings.

• Conducted in-depth research and created detailed reports to support strategic decisions.
• Managed personal and professional scheduling, communications, and logistics.
• Supported public relations initiatives to improve brand presence.

• Trained new team members in diagnostic procedures and customer interactions.
• Analyzed customer feedback to inform service improvements.
• Delivered high-volume support in a fast-paced environment.

• Managed day-to-day operations, scheduling, and staff training.
• Restructured business processes to increase profits by 60% within one year.
• Developed positive relationships with customers and vendors.

• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.