Catalina Cardenas Figueroa

Barcelona,Spain

Summary

Detail-oriented Business Administrator with experience in international logistics and data integrity. Successfully coordinates end-to-end ocean import operations and manages critical relationships with carriers and vendors. Focused on process improvements and effective stakeholder communication to enhance supply chain efficiency.

Overview

Languages

years of professional experience

Work History

International Logistics Support Specialist

Burlington Stores

Burlington, NJ

08.2023 - Current

Managed end-to-end ocean import files; secured and confirmed bookings with origin teams, freight forwarders, and ocean carriers to meet strict departure dates.
Milestone Tracking & Trace: Perform continuous tracking of ETD, ATD, and ETA; proactively identify transit delays, vessel changes, or supply chain disruptions to eliminate delivery barriers.PO & Workflow Oversight: Oversee Purchase Order (PO) creation and change management for the Import Department; collaborate cross-functionally across teams to ensure all logistics requests are managed and executed within strict SLAs.
Designed, prepared, and monitored daily logistics data quality; generated analytical reports for stakeholders to perform root-cause analysis, identify trends, and prevent delivery delays.
Process Improvement & Systems: Develop and update Standard Operating Procedures (SOPs) for department activities; partner with internal teams to upgrade reporting solutions and external vendors to refine department workflow and boost productivity.
Served as primary point of contact for overseas communications; onboarded and guided international vendors on supply chain channels while resolving complex carrier issues and escalating operational risks.
Operations & Administrative Support: Serve as the front-line technical and interpersonal point of contact for internal/external stakeholders; provide administrative oversight for supply chain operations, including vendor registrations, invoice verification, electronic filing, and comprehensive documentation management.

Data Entry Clerk

LGS Staffing (Burlington Stores)

Burlington, NJ

11.2021 - 08.2023

Data Governance & Confidentiality: Managed systematic input, synchronization, and verification of high-volume client and account datasets; enforced data security protocols to ensure confidentiality and compliance with corporate standards.
Systems Reconciliation & Customer Records: Orchestrated cross-system data reconciliation audits to resolve account deficiencies; executed deduplication protocols to ensure optimal database integrity, accurate customer history, and reliable backup records.
Quality Assurance & Client Support: Conducted rigorous quality control reviews on critical documentation; independently resolved complex account discrepancies and provided administrative support to streamline client inquiry resolutions.
Office Administration & Workflow Tracking: Organized digital archives and tracked daily department metrics to enhance operational efficiency and support multi-department workflows.

Education

Bachelor of Business Administration (B.B.A.) -

Universidad Libre

Pereira, Colombia

09-2018

Skills

Ocean freight operations
Logistics management
Freight flow management
Data & Administration: Data Quality Management, Logistics Cost Analysis, Freight Invoice Auditing, Supply Chain Database Optimization, Logistics Documentation Control

Technical Skills: Data Visualization Techniques, Logistics ERP Integration, TMS, Supply Chain Analytics Tools, Vendor Relationship Management
Data analysis
Business Operations: Cross-functional Collaboration, Logistics Stakeholder Engagement, Operational Issue Resolution, Logistics Strategy Development

Personal Information

Title: Business Administrator | Import Logistics Specialist | Keeping Global Supply Chains Moving Through PO Management, Reporting & Stakeholder Support.

Languages

English

Full Professional

Spanish

Native/ Bilingual

Catalan