Catalina Chairez
Norfolk,VA
Summary
Dedicated professional with a proven track record at Country Home Cleaners, excelling in deep cleaning expertise and exceptional communication. Achieved increased client satisfaction through meticulous sanitization and personalized service. Fluent in Spanish, adept at fostering client relationships and teamwork, significantly enhancing referral business. Demonstrated childcare assistance skills at Loving Hands Daycare, promoting a safe and nurturing environment.
Overview
5
5
years of professional experience
Work History
House Cleaner
Country Home Cleaners
01.2022 - 03.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
House Cleaner
Simply House Cleaning
02.2020 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Daycare Assistant
Loving Hands Daycare
01.2019 - 01.2020
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Restocked supplies and personal hygiene products for use by students.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Contributed to positive parent-teacher relationships through effective communication and regular updates on children''s progress.
- Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
Education
GED -
Marysville Getchell
Marysville, WA06-2016
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Quality assurance
- Deep cleaning expertise
- Childcare assistance
- Clutter removal
- Packing and unpacking
- Laundry proficiency
- Linen care
- Teamwork
- Customer service-focused
- Customer-oriented
- Complex Problem-solving
- FLUENT IN spanish
- Physically strong
- Exceptional communicator
Languages
Spanish
Native or Bilingual
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Baking
- Reading
- Hiking
- Participate in soccer and softball, as recreational activities to maintain physical fitness
- Camping
- Kayaking
- Playing Sports
- Volunteering
- Yoga
- Pilates
- Gym Workouts
Timeline
House Cleaner
Country Home Cleaners
01.2022 - 03.2024
House Cleaner
Simply House Cleaning
02.2020 - 03.2022
Daycare Assistant
Loving Hands Daycare
01.2019 - 01.2020
GED -
Marysville Getchell
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