Summary
Overview
Work History
Education
Skills
Training
Clubs
Languages
Timeline
Hi, I’m

Catalina Colon

Forney,TX

Summary

With a diverse professional background spanning background investigations, municipal ordinance enforcement, real estate, community housing authority, and customer service, I have acquired a wide range of skills and expertise. My experience includes interpreting Spanish to English when necessary and overseeing building permits and projects from planning to completion. Proficient in computer software such as Excel, Microsoft Word, Microsoft Publisher, and PowerPoint, I am highly adaptable to new technology and pay meticulous attention to detail. Alongside strong communication and interpersonal skills, I possess problem-solving techniques that enable me to excel in public-facing and collaborative environments. My skill set also extends to areas such as A/R and A/P, billing, cash handling, accounting, financing, and CCIC/NCIC training and certification. Following a sabbatical leave of absence in mid-2020 to explore my family's history in Puerto Rico, where I managed properties and ran a successful restaurant called Sabor C3 Sazon, I am now embarking on a fresh start in the job market. As I transition back to the States, I am confident that my qualifications align with your organization's needs. Open-minded to new opportunities and training, I am currently pursuing an online course for a 20-hour Mortgage Originator certification in Texas. With a continued passion for real estate, I aspire to serve my community in either the mortgage or property management industry. I eagerly anticipate the opportunity to discuss my qualifications further in a formal interview. Thank you for considering my application.

Overview

23
years of professional experience

Work History

City of Arvada Police Department

Liquor Licensing Control Administrator
08.2017 - 11.2020

Job overview

  • Performs enforcement investigations in addition to detailed, comprehensive criminal background and financial investigations of liquor license applicants and the manager registrations
  • Completes case filings for administrative prosecutions and assists with those prosecutions
  • Initiates and conducts enforcement training and writes accompanying training books for police officers
  • Acts as police liaison with the Arvada Liquor Authority and attends Authority meetings
  • Initiates and organizes undercover proactive enforcement operations; other administrative or licensing investigations as assigned
  • Translate/interpret Spanish to English
  • Assist Senior Liaison Detective with the Lockbox and Life Track program

City of Arvada

Compliance Officer
08.2012 - 08.2017

Job overview

  • Duties include investigating violations of ordinances, collecting evidence, follow the legal and judicial process by serving summons, parking violations, conduct follow up, prepare case files for court, provide testimony at hearings and trials, maintain and update case files for record keeping
  • Respond to calls/complaints regarding ordinance violations
  • Exercise initiative; maintain a level of self-motivation, good judgment as well as making decisions and problem solving in a variety of situations, while demonstrating a high level of ethics, integrity and confidentiality
  • Respond to community members questions regarding the City’s municipal, land development, property maintenance, zoning and building code ordinances
  • Review miscellaneous building permits for signs, additions, fencing, pools/spas, garages, decks/porches, etc
  • For compliance with city zoning, land use, development plan and floodplain criteria
  • Review, perform site inspections, comment and signs off on miscellaneous city permit applications such as: Sales Tax, Liquor License, Additional Dwelling Unit, Special Events, Temporary Revocable, Temporary Outdoor Sales, Conditional Use, Bus Bench Permits, etc
  • To ensure compliance with city zoning and land use requirements
  • Research and utilize resources County Assessor’s database, building and engineering files, development plans, utilities database, annexation and rezoning records and a variety of maps to ascertain information for a variety of internal and external customers
  • Maintain knowledge of federal, state, and local laws, regulations, and ordinances governing planning, zoning, property maintenance and subdivision activities
  • Respond and investigate allegations of violations of municipal, land development and property maintenance codes to determine validity of complaints and the appropriate course of action to mitigate issues
  • Notification of issues given in writing, by phone, in person and electronically
  • Initiate the legal and judicial process by issuing and serving summonses and providing evidence and testimony at hearings and trials
  • Determines the necessity of work orders for contractors and initiates nuisance abatement hearings
  • Ensures that the legal requirements of notification are met
  • Assessed properties, issues work orders and coordinates with internal personnel and outside contractors
  • Provides detailed job parameters and ensures job completion
  • Calculates, assesses and processes financial information and supporting documentation utilized for billing, collection and assessment of administrative fees, and tax liens
  • Maintain and updated case files for documentary and historical purposes
  • Creates and maintains a variety of data spreadsheets and organizational charts to provide information to city staff, citizens and other municipalities
  • Proactively regulates and enforces the city sign code
  • Identifies, removes and dispose of illegal signage on city right-of-way
  • Poses strong organization and project management skills
  • Poses mediation, conflict management, negotiation and problem solving skills

City of Idaho Springs Police Department

Ordinance Officer
07.2009 - 08.2012

Job overview

  • Duties include investigating violations of ordinances, collecting evidence, follow the legal and judicial process by serving summons, parking violations, conduct follow up, prepare case for files court, provide testimony at hearings and trials, maintain and update case files for record keeping
  • Respond to calls/complaints regarding ordinance violations
  • Exercise initiative; maintain a level of self-motivation, good judgment as well as making decisions and problem solving in a variety of situations, while demonstrating a high level of ethics, integrity and confidentiality
  • Coordinate and implement bike safety annual events
  • Initiate and develop brochures of Idaho Springs Municipal codes for an easy to use reference guide for residents, businesses, and tourists
  • Perform zoning and building inspections
  • Maintains updated case files for documentary and historical purposes
  • Create and maintain a variety of data spreadsheets and organizational charts to provide information to city staff, citizens and other municipalities
  • Proactively regulate and enforced the city sign code
  • Identified, removed and disposed of illegal signage on city right-of-way
  • Poses strong organization skills and project management
  • Poses mediation, conflict management, negotiation and problem solving skills
  • Initiate the legal and judicial process by issuing and serving summonses and providing evidence and testimony at hearings and trials
  • Determines the necessity of work orders for contractors and initiates nuisance abatement hearings
  • Ensures that the legal requirements of notification are met

City of Idaho Springs

Administrative Payroll Clerk
05.2008 - 07.2009

Job overview

  • Duties included greeting, assisting customers and visitors
  • Processed payroll for all city employees, timekeeping, collecting and submitting employee hours, managed and processed benefit payments
  • Maintained and updated personnel records, payroll records, file maintenance and compliance with statutory guidelines
  • I updated employee’s withholdings or garnishments
  • I submitted and processed quarterly payments to SWT, 941, and 945 and completed end of year payroll transmittals and W2’s
  • Conducted and organized new hire orientation packages and explanation of benefits for new employees
  • Collected fees and processed payments for permits, utilities, and contractors licensing
  • Enforced the City of Idaho Springs Municipal sign code, traffic, zoning, land development, property maintenance, collected, and processed sign permits for approval
  • Responsible for managing the animal population and educating the public about responsible pet ownership
  • Conducted animal code investigations, reported findings, maintained accurate records of all code/animal violations and issued municipal summons
  • Answered phones, processed outgoing mail, maintained and organized purchase orders and address files
  • Provided administration support the City Administrator on Grant Administration, billing outstanding reimbursements for Gaming Grant

Jefferson County Health and Environment

Clinic Clerk
09.2006 - 04.2007

Job overview

  • Answered phones, scheduled patients appointments, updated patients file, data entry, and processed insurance payments
  • Assisted nurses with bilingual patients
  • Actively continued to update training classes; provided by Jefferson County

M and N Holloway Realty, Inc. and Re/Max

Independent Contractor/Real Estate Sales person
12.2002 - 01.2006

Job overview

  • Obtained listing and/or other related service contracts, solicited purchasers, lessees, buyers and other types of interest in Real Estate or in relation to Real Estate Services
  • Maintained and monitored listings and pending sales contracts to their completion
  • Marketed myself and created advertising to my promote business

Orange County Housing Authority

Receptionist
01.2001 - 12.2002

Job overview

  • Provided customer service, answered phones, data entry, scheduled appointments and meeting for staff
  • Maintained records, ordered office supplies, organized and updated files
  • Monitored and maintained budget of office expenses (A/P and A/R)

Pepsi Bottling Group

Network Coordinator
01.1998 - 05.2001

Job overview

  • Duties included running and distributing reports, ordered office supplies, maintained technical equipment inventory
  • I compiled, created spreadsheets of several accounts and kept account of expenses
  • Filed, sorted and paid Pepsi accounts
  • Attended monthly meetings and reported any discrepancies, updates on budgets and projects
  • I was responsible for organizing, budgeting, and managing large accounts
  • Planned, processed, and monitored Capitol projects until their completion

Education

Red Rocks Community College
Golden, CO

Associates General Degree from Criminal Justice And Psychology
06-2015

University Overview

  • Courses included: Psychology, Criminal Justice
  • GPA: 3.59

IFREC Real Estate Schools
Kissimmee, FL

Continual Education from 45 hours Post Licensure for Sales Associate, 24 hour Mortgage Broker Licensing Course
01.2005

University Overview

Comp USA
Orlando, FL

Certificate of completion from Computer Software (Microsoft Word 97, Excel 97, Power Point and Access 97)
01.2000

University Overview

Vero Beach Senior High School
Vero Beach, FL

High School Diploma from General Studies, Office/Accounting procedures, Typing I & II
01.1989

University Overview

Activities included Cheerleading and Softball

Skills

  • Customer Relationship Management
  • Data Oversight Expertise
  • Consistent Quality in Task Performance
  • Document Organization
  • Administrative Support
  • Administrative Task Coordination
  • Microsoft Office Proficiency

Training

Training
  • Child Abuse Awareness, 2006
  • Harassment Guidelines for Employees, 2006
  • Leadership Arvada Course, 2016
  • GLBTQ Information Session and Safe Talk Alertness Training, 6, 2009-2016
  • Suicide alertness for everyone, 3, 2009-2016
  • Animal Control training with Colorado Association of Animal Control Officers, 61, 2009-2016
  • Domestic Violence, 8, 2009-2016
  • CCIC (Colorado Criminal Information Center)
  • CPR
  • CIRSA safety/risk management training, 8

Clubs

Clubs
Elks Lodge #607, 2009

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Liquor Licensing Control Administrator
City of Arvada Police Department
08.2017 - 11.2020
Compliance Officer
City of Arvada
08.2012 - 08.2017
Ordinance Officer
City of Idaho Springs Police Department
07.2009 - 08.2012
Administrative Payroll Clerk
City of Idaho Springs
05.2008 - 07.2009
Clinic Clerk
Jefferson County Health and Environment
09.2006 - 04.2007
Independent Contractor/Real Estate Sales person
M and N Holloway Realty, Inc. and Re/Max
12.2002 - 01.2006
Receptionist
Orange County Housing Authority
01.2001 - 12.2002
Network Coordinator
Pepsi Bottling Group
01.1998 - 05.2001
Comp USA
Certificate of completion from Computer Software (Microsoft Word 97, Excel 97, Power Point and Access 97)
Vero Beach Senior High School
High School Diploma from General Studies, Office/Accounting procedures, Typing I & II
Red Rocks Community College
Associates General Degree from Criminal Justice And Psychology
IFREC Real Estate Schools
Continual Education from 45 hours Post Licensure for Sales Associate, 24 hour Mortgage Broker Licensing Course
Catalina Colon