CATALINA GARCIA
San Antonio,TX
Summary
Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs, as well as changes in the environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Server
Buffalo Wild Wings
04.2024 - Current
- Company Overview: https://www.buffalowildwings.com/
- Serve lunch and dinner to families
- Take guest orders, verify dietary restrictions, and send to kitchen
- Monitor food preparation or serving techniques to ensure that proper procedures are followed
- Bus tables and maintain a sanitary dining area for guests
- Assist guests with cutting up food, obtaining utensils and condiments, or refilling beverages
- Train new servers on food handling, cleaning, and sanitation
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Cashier
Laguna Madre
11.2022 - 04.2024
- Company Overview: https://www.lagunamadreseafood.com/
- Checked out customers and processed cash and credit transactions
- Answered questions regarding weekly specials and coupons
- Issued receipts, refunds, credits, or change due to customers
- Assisted with closing store at the end of shift
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Mc Donalds
06.2022 - 11.2022
- Company Overview: https://www.mcdonalds.com
- Train new employees
- Greeting customers, answering questions, resolving complaints
- Take orders accurately and inputting into system
- Payment processing, handling cash and credit cards
- Cleaning, keeping the restaurant sanitized
- Https://www.mcdonalds.com
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Biology/Pre-nursing -
Northwest Vista College
San Antonio, TX05.2026
High School Diploma -
Earl Warren High School
San Antonio, TX06.2024
Skills
- Multitasking
- Software knowledge
- Memorization
- Organization
- Creativity
- Problem Solving
- Leadership
- Adaptability
Certification
- CPR Certification, American Red Cross, 01/01/22
- Texas Alcohol Beverage Commission, 360training, 04/01/24, 04/01/26, www.360training.com
- Food Handlers, Learn2Serve, 04/01/24, 04/01/26, www.learn2serve.com
Timeline
Food Server
Buffalo Wild Wings
04.2024 - Current
Cashier
Laguna Madre
11.2022 - 04.2024
Cashier
Mc Donalds
06.2022 - 11.2022
High School Diploma -
Earl Warren High School
- CPR Certification, American Red Cross, 01/01/22
- Texas Alcohol Beverage Commission, 360training, 04/01/24, 04/01/26, www.360training.com
- Food Handlers, Learn2Serve, 04/01/24, 04/01/26, www.learn2serve.com
Biology/Pre-nursing -
Northwest Vista College
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