Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Catalina Munoz

Direct Support Staff
Middle Village,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Signal Support Specialist (25U)

NY Army National Guard
Ronkonkoma, NY
09.2017 - Current
  • Developed training materials for users of communication systems.
  • Supported user requests by setting up accounts and troubleshooting any issues encountered during use.
  • Analyzed system requirements and designed solutions accordingly.
  • Maintained radio and data distribution systems.
  • Installed, operated, and maintained radio, data, and other communication systems.
  • Ensured compliance with security protocols regarding access control measures.
  • Assisted with the installation of antennas and cabling for voice and data applications.
  • Programmed frequency hopping radios to ensure secure transmissions.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Maintained system logs or manuals to document testing or operation of equipment.
  • Provided technical advice to customers regarding their communication needs.

Receptionist

Adelphi University
Garden City, NY
08.2018 - 03.2019
  • Updated room availability status for front office system and property management software system.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated daily logbook with information about visitors entering the premises.
  • Answered and directed incoming calls using multi-line telephone system.

Education

High School Diploma -

Francis Lewis High School
Fresh Meadows, NY
06-2018

Skills

  • Bilingual in Spanish
  • Performance Optimization
  • Incident Response
  • Disaster Recovery Planning
  • Hardware Installation
  • File Management
  • Organization skills
  • Data Entry
  • Clerical Support

Accomplishments

  • Received ARMY COMMENDATION MEDAL for managing battalion's communication security; trained peers on equipment operations; assisted in the completion of special projects; and creating 120+ user accounts.

References

References available upon request.

Timeline

Receptionist

Adelphi University
08.2018 - 03.2019

Signal Support Specialist (25U)

NY Army National Guard
09.2017 - Current

High School Diploma -

Francis Lewis High School

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Catalina MunozDirect Support Staff