Catalina Munoz
Middle Village,NY
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Signal Support Specialist (25U)
NY Army National Guard
Ronkonkoma, NY
09.2017 - Current
- Developed training materials for users of communication systems.
- Supported user requests by setting up accounts and troubleshooting any issues encountered during use.
- Analyzed system requirements and designed solutions accordingly.
- Maintained radio and data distribution systems.
- Installed, operated, and maintained radio, data, and other communication systems.
- Ensured compliance with security protocols regarding access control measures.
- Assisted with the installation of antennas and cabling for voice and data applications.
- Programmed frequency hopping radios to ensure secure transmissions.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Maintained system logs or manuals to document testing or operation of equipment.
- Provided technical advice to customers regarding their communication needs.
Receptionist
Adelphi University
Garden City, NY
08.2018 - 03.2019
- Updated room availability status for front office system and property management software system.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily logbook with information about visitors entering the premises.
- Answered and directed incoming calls using multi-line telephone system.
Education
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY06-2018
Skills
- Bilingual in Spanish
- Performance Optimization
- Incident Response
- Disaster Recovery Planning
- Hardware Installation
- File Management
- Organization skills
- Data Entry
- Clerical Support
Accomplishments
- Received ARMY COMMENDATION MEDAL for managing battalion's communication security; trained peers on equipment operations; assisted in the completion of special projects; and creating 120+ user accounts.
References
References available upon request.
Timeline
Receptionist
Adelphi University
08.2018 - 03.2019
Signal Support Specialist (25U)
NY Army National Guard
09.2017 - Current
High School Diploma -
Francis Lewis High School
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