Experienced CPS Senior Case Worker with strong skills in risk assessment, client advocacy, and effective communication. Proven ability to coordinate care and deliver essential services to vulnerable populations.
Overview
1
1
Language
3
3
years of post-secondary education
13
13
years of professional experience
Work History
CPS Senior Case Worker Investigator Unit
Sullivan County Department of Family Services
Liberty, NY
12.2019 - Current
Outlined essential responsibilities in role
Reviewed reports of incoming allegations from state hotline and local intake sources to identify critical cases.
Interview People: Talk privately with the children, parents, teachers, and doctors.
Inspected homes to evaluate living conditions, food supply, and potential hazards impacting child safety.
Assess Risk: Decide if a child faces immediate danger or future harm.
Facilitated delivery of tailored services and resources after assessing individual needs of each child.
Advocate for human rights
People for Equal Justice
Liberty, NY
01.2014 - 12.2019
Advocated for client rights within various social service systems.
Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Coordinated with community resources to enhance client access to services.
Facilitated support groups for individuals dealing with mental health challenges.
Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Conducted supervised supervision ensuring a safe, neutral space for child-parent visitation during high-conflict custody transitions.
Compiled evidence from police reports, medical records or other sources for use in court trials.
Managed case files and documentation, ensuring all relevant information was organized, accessible, and maintained in strict confidentiality.
Coordinated with investigators and law enforcement agencies to obtain information or evidence used in hearings.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Mayor Criminal Justice And Minor Psychology
University At Albany
Albany, NY
08.2016 - 12.2019
Skills
Client advocacy
Decision making
Problem solving
Effective communication
Active listening
Organization
Strategic planning
Goal setting
Team collaboration
Cultural awareness
Bilingual (Spanish)
Languages
Spanish
Full Professional
Timeline
CPS Senior Case Worker Investigator Unit
Sullivan County Department of Family Services
12.2019 - Current
Bachelor of Arts - Mayor Criminal Justice And Minor Psychology
Social services case manager/CPS Investigator at Division of Family and Children ServicesSocial services case manager/CPS Investigator at Division of Family and Children Services