Catalina Rodriguez
Dunn,NC - North Carolina
Summary
Dynamic professional with a proven record in customer service and interpretation accuracy at Tropicana Supermarket and ECNC Logistics. Known for leveraging strong memory retention and cultural competency to enhance client experiences, achieving high customer satisfaction rates. Detail-oriented team player adept at managing multiple projects simultaneously while maintaining exceptional organizational skills. Committed to delivering quality service and fostering effective communication across diverse cultures.
Overview
5
5
years of professional experience
Work History
Medical Interpreter
ECNC Logistics
09.2021 - Current
- Ensured clear communication by providing a precise interpretation of the doctor's instructions, diagnoses, and prescriptions to non-English-speaking patients.
- Demonstrated professionalism and empathy when working with vulnerable populations.
- Facilitated clear communication by translating necessary documents effectively.
- Streamlined patient and provider interaction by providing a channel of effective communication.
- Interpreted spoken and written languages other than English and vice versa.
- Interpreted conversations between clients who speak foreign languages and others.
Cashier
Tropicana Supermarket
06.2020 - 08.2020
- I greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers, and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Processed cash, check, and credit card payments with precision.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained precise cash records throughout all shifts.
Education
Bachelor of Arts - Spanish
Campbell University
Buies Creek, NC05.2024
Skills
- Strong memory retention
- Interpretation accuracy
- Cultural insight
- Attention to Detail
- Social media proficiency
- Problem-Solving
- Sight translation
- Bilingual communication
- Language fluency
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Dean's List [Spring and Fall 2023]
- Honor Roll [Fall 2021 and Spring 2024]
- Presidential Scholarship Recipient
- Whitehead, Lettie Pate Foundation Scholarship Recipient
- Phelps, William Roy & Marie Turbeville Scholarship Recipient
- Study Abroad: San Juan, Puerto Rico, Spanish
Accomplishments
- Elected to Senior Class Representative for Student Government Association in 2023-2024
- Campbell Hispanic Association President 2023-2024
- Campbell University Mens Club Soccer Photographer and Social Media Coordinator 2023-2024
- Campbell Catholic Association Head of PR 2022-2024
Custom Section
- Solidaridad Internship 2024-25
Timeline
Medical Interpreter
ECNC Logistics
09.2021 - Current
Cashier
Tropicana Supermarket
06.2020 - 08.2020
Bachelor of Arts - Spanish
Campbell University
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