Hi, I’m
Catalina Rodriguez
Dunn,NC - North Carolina
He who trusts himself is lost. He who trusts in God can do all things.
St. Alphonsus Liguori
Summary
Dynamic and empathetic professional with a proven track record at Tropicana Supermarket and ECNC Logistics, excelling in customer service and interpretation accuracy. Leveraged strong memory retention and cultural competency to enhance client experiences and streamline communication. Achieved high levels of customer satisfaction and operational efficiency, demonstrating a commitment to excellence and continuous improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
4
years of professional experience
Work History
Tropicana Supermarket
Cashier
06.2020 - 08.2020
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
ECNC Logistics
Medical Interpreter
09.2021 - Current
Job overview
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Demonstrated professionalism and empathy when working with vulnerable populations.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Streamlined patient and provider interaction by providing channel of effective communication.
- Interpreted spoken and written languages other than English and vice versa.
- Reviewed, edited and proofread translated documents for accuracy.
- Interpreted conversations between foreign language-speaking clients and others.
Education
Campbell University, Buies Creek, NC
Bachelor of Arts from Spanish
05.2024
University Overview
- Dean's List [Spring and Fall 2023]
- Honor Roll [Fall 2021 and Spring 2024]
- Presidential Scholarship Recipient
- Whitehead, Lettie Pate Foundation Scholarship Recipient
- Phelps, William Roy & Marie Turbeville Scholarship Recipient
- Elected to Senior Class Representative for Student Government Association in 2023-2024
- Campbell Hispanic Association President 2023-2024
- Campbell University Mens Club Soccer Photographer and Social Media Coordinator 2023-2024
- Campbell Catholic Association Head of PR 2022-2024
- Study Abroad: San Juan, Puerto Rico, Spanish
Skills
- Strong Memory Retention
- Interpretation Accuracy
- FLUENT IN SPANISH
- Video remote services
- Cultural insight
- Concept interpretation
- Attention to Detail
- Client Service
- Student Education
- Social media proficiency
- Problem-Solving
- Cultural Competency
Languages
Spanish
Bilingual or Proficient (C2)
Interests
Language Learning
Work Preference
Work Type
Contract WorkFull TimeWork Location
On-SiteImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Interpreter
ECNC Logistics
09.2021 - Current
Cashier
Tropicana Supermarket
06.2020 - 08.2020
Campbell University
Bachelor of Arts from Spanish
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