Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Catalina Santacruz

Orlando

Summary

As a Biomedical Sciences student at the University of Central Florida with clinical shadowing experience in both urology and dentistry, I am eager to grow in a hands-on medical environment and contribute to a team dedicated to exceptional pediatric care.

Through my shadowing experiences, I developed exposure to HIPAA-compliant workflows, sterile environments, and compassionate patient communication. I consistently asked questions and sought understanding because I am driven to continuously learn and improve as I pursue a future in healthcare.

My professional background in fast-paced, people-focused environments has strengthened my communication, composure under pressure, and ability to deliver empathetic support to individuals and families—skills that translate directly to a patient-facing role in a clinical setting. Bilingual in English and Spanish, I value inclusivity and clarity in communication, especially when patient comfort and trust are involved.

Overview

2026
2026
years of professional experience

Work History

Shadowing Student

Ricardo Gonzalez, CEO of Advocate Urology
Riverview, FL
  • Observed patient interactions to understand effective communication strategies in healthcare settings.
  • Assisted in documenting patient histories and preparing medical records for consultations.
  • Shadowed clinical staff to learn procedures for patient care and treatment protocols.
  • Observed removal of bladder stones followed by in-depth procedural explanations

Shadowing Student

Leslie Gonzalez, DMD, CEO of Guava Dental
Riverview, FL
  • Maintained accurate and organized patient records using electronic health record systems.
  • Observed advanced dental procedures, gaining insights into various treatment modalities and techniques.
  • Provided compassionate care for anxious patients, utilizing effective calming techniques before starting any procedure.
  • Supported dental team members through proactive communication, fostering a collaborative work atmosphere under supervision.

Server Assistant

Reyes Mezcaleria
Orlando, FL
08.2024 - Current
  • Maintain calm, organized flow in a high-volume setting while communicating clearly with guests and families
  • Provide welcoming, empathetic support for diverse individuals
  • De-escalate concerns with professionalism and composure
  • Provided exceptional customer service by welcoming guests and addressing inquiries promptly.

Server Assistant

Mister O1
Orlando, FL
06.2024 - 08.2024
  • Responded quickly to guest needs in a fast-paced team environment
  • Supported operational flow by maintaining safe, clean, and organized workspaces

Server

Serena Pastificio
Boca Raton, FL
05.2022 - 08.2023
  • Delivered attentive care and service under pressure
  • Communicated dietary needs and preferences to ensure safety and comfort

Receptionist & Sales Associate

Empire Ink
Miami Beach, FL
01.2016 - 04.2023
  • Managed scheduling, appointments, and phone systems with confidentiality and accuracy
  • Built rapport and trust through clear, attentive communication

Education

B.S. - Biomedical Sciences

University of Central Florida
Orlando, FL
04-2027

Entrepreneurship

University of Central Florida
Orlando, FL
04-2027

Skills

  • Clinical: Patient Communication
  • Vitals Familiarity
  • Medical Terminology
  • Microsoft Office
  • Google Workspace
  • Scheduling
  • Interpersonal: Team Collaboration
  • Leadership

Accomplishments

  • Consistently recognized by supervisors for professionalism, punctuality, and reliability in high-pressure work environments.
  • Skilled in Microsoft Office Suite, Excel data analysis, and Google Workspace for documentation and record-keeping.
  • Fluent in English and Spanish, with working knowledge of French and ASL, enabling communication with patients from diverse linguistic backgrounds.

Languages

Fluent in English & Spanish
Learning French & ASL

Timeline

Server Assistant

Reyes Mezcaleria
08.2024 - Current

Server Assistant

Mister O1
06.2024 - 08.2024

Server

Serena Pastificio
05.2022 - 08.2023

Receptionist & Sales Associate

Empire Ink
01.2016 - 04.2023

Shadowing Student

Ricardo Gonzalez, CEO of Advocate Urology

Shadowing Student

Leslie Gonzalez, DMD, CEO of Guava Dental

B.S. - Biomedical Sciences

University of Central Florida

Entrepreneurship

University of Central Florida