Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Catalina Solis

Hamlin,New York

Summary

Reliable and enthusiastic with experience in reception, and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments.

Overview

4
4
years of professional experience

Work History

Farmer

chase's greenhouse
Henrietta, NY
05.2020 - Current
  • Made seedbeds and compost mixes for propagation of fruit trees and vegetables.
  • Identified plants, pests, and weeds to determine selection and application of pesticides and fertilizers.
  • Monitored growth of crops and weeds, applying herbicides as needed.

Server

Coronas Mexican Restaurant
Brockport, NY
02.2023 - 08.2023
  • Stayed informed about daily specials, new menu items, promotions.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Set up tables in between patrons to reduce wait times.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Filled condiments and napkin containers during slack periods.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided exceptional service to high volume of daily customers.
  • Greeted guests and provided menus.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.

Volunteer

Unity Hospital
Rochester, NY
11.2022 - 03.2023
  • Greeted scheduled visitors, as required, and directed them to appropriate area or person
  • Answered questions and provided detailed descriptions of services, facility features and hours of operation, to patrons, tenants and guests of the property in person and on the telephone
  • Provide general customer service
  • · Contributes to the organization by actively participating in process improvement initiatives

Volunteer

Rochester General Hospital
Rochester, NY
11.2022 - 02.2023
  • · Assist in patient discharges
  • · Helped with office tasks including taking messages, scanning documents, and answering phone inquiries
  • · Adhered to procedures and instructions to maintain safety

Education

High School Diploma -

Brockport High School
Brockport, NY
06-2023

Some College (No Degree) - Psychology

SUNY College At Brockport
Brockport, NY

Skills

  • Guest Engagement
  • Information Protection
  • Customer Service
  • Data Entry
  • Food and Beverage Area Setup
  • Emergency Response
  • Computer Skills
  • Detail Oriented
  • Guest Orientation
  • Communication Skills
  • Dependable
  • Punctual
  • Independent
  • Bilingual

Languages

Spanish
Native/ Bilingual

Timeline

Server

Coronas Mexican Restaurant
02.2023 - 08.2023

Volunteer

Unity Hospital
11.2022 - 03.2023

Volunteer

Rochester General Hospital
11.2022 - 02.2023

Farmer

chase's greenhouse
05.2020 - Current

High School Diploma -

Brockport High School

Some College (No Degree) - Psychology

SUNY College At Brockport

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Catalina Solis