Catarina Mendez
El Paso,TX
Summary
Dynamic professional skilled in enhancing customer satisfaction through effective communication and problem-solving. Proven ability to support individualized treatment plans and collaborate with interdisciplinary teams, ensuring both client and organizational goals are met.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Registered Behavior Technician
Empower Behavioral Health
El Paso, Texas
07.2026 - Current
- Implemented individualized treatment plans to achieve client behavioral goals.
- Provided direct one-on-one instruction to children with autism across a variety of settings.
- Collaborated with interdisciplinary teams to enhance client care strategies.
- Ensured safe, supportive environment during client sessions to facilitate effective learning.
- Trained staff on behavioral interventions and positive reinforcement strategies.
Retail Sales Associate
Kate Spade
El Paso, Texas
05.2026 - 08.2026
- Fostered positive shopping experiences through attentive and consistent customer service.
- Answered customer questions and resolved issues quickly and professionally.
- Managed customer inquiries and addressed concerns with prompt, professional support.
- Supported customers in selecting products and developing styling options.
- Stayed calm and used problem-solving and interpersonal skills to settle conflicts.
Behavioral Health Associate
Peak Behavioral Health, Las Cruces
Las Cruces
08.2024 - 11.2025
- Coordinated client schedules, appointments, and transportation to optimize service delivery
- Maintained accurate, confidential client documentation, ensuring compliance with facility and HIPAA standards
- Trained new employees on company policies and procedures and conducted driver competency exams
Education
Associate Degree -
El Paso Community College
High School Diploma -
Canutillo High School
05-2022
Skills
- Behavioral analysis
- Data tracking
- Behavioral intervention strategies
- Staff training
- Strategy implementation
- Conflict management
- Verbal and written communication
LANGUAGES
- English
- Spanish
Certification
- CPR Certification
- Registered Behavior Technician
Timeline
Registered Behavior Technician
Empower Behavioral Health
07.2026 - Current
Retail Sales Associate
Kate Spade
05.2026 - 08.2026
Behavioral Health Associate
Peak Behavioral Health, Las Cruces
08.2024 - 11.2025
Associate Degree -
El Paso Community College
High School Diploma -
Canutillo High School