Catarina Sebastian
Aloha,OR
Summary
Dynamic and dedicated professional with a proven track record at Columbia Sportswear, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Committed to teamwork and reliability, consistently delivering exceptional results in fast-paced environments.
Experienced with training program development and team management. Utilizes effective communication and leadership to inspire team success. Knowledge of operational processes and performance optimization.
Professional with strong background in leadership and team management, ready to excel in training role. Known for fostering collaboration and delivering results, adapting to changing needs seamlessly. Skilled in strategic planning, problem-solving, and employee development. Reliable and focused on driving team success and organizational growth.
Overview
7
7
years of professional experience
Work History
Cashier/Line Cook
ChaChaCha Taqueria at PDX
Portland, OR
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Personal Caregiver
Private Residence
Beaverton, OR
06.2022 - 12.2022
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Retail Sales Associate
Columbia Sportswear
Portland, OR
09.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Warehouse Worker
Amazon
Hillsboro, OR
09.2020 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Cashier
Bi-Mart
Forest Grove, OR
06.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate Degree In Nursing - Nursing
Carrington College
Portland, OR06.2020
High School Diploma -
Forest Grove High School
Forest Grove, OR06.2018
Skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Issue resolution
- Complex Problem-solving
- Guest inquiries
- Attention to detail
- Patience and composure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Chuj
Limited Working
Timeline
Cashier/Line Cook
ChaChaCha Taqueria at PDX
11.2023 - Current
Personal Caregiver
Private Residence
06.2022 - 12.2022
Retail Sales Associate
Columbia Sportswear
09.2021 - 02.2022
Warehouse Worker
Amazon
09.2020 - 04.2021
Cashier
Bi-Mart
06.2018 - 02.2020
Associate Degree In Nursing - Nursing
Carrington College
High School Diploma -
Forest Grove High School