Nicole Moore
Palmdale,CA
Summary
Reliable, Diligent, Hardworking, and skilled in Customer Service Demeanor
Overview
12
12
years of professional experience
Work History
Cashier/Line Cook
Jack in the Box
Palmdale, CA
05.2018 - 02.2019
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped with purchases and signed customers up for rewards program.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
Team Member
Burger King
McDonough, GA
08.2017 - 01.2018
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
Hostess
Cinemark
Lancaster, CA
06.2014 - 07.2015
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Provided excellent customer service by addressing customer needs promptly.
- Handled cash payments and reconciled daily transactions accurately.
Cashier
Walmart
Lancaster, CA
08.2013 - 02.2014
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted and balanced cashier drawers.
Sales Associate
Wet Seals
Palmdale, CA
06.2011 - 01.2012
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Hostess
Six Flags Magic Mountain
Vallencia, CA
05.2009 - 11.2010
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Handled cash payments and reconciled daily transactions accurately.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Monitored dining area to assess server capacity and estimate wait times.
- Helped service staff handle demand by distributing food and beverages.
Sales Associate
Toys"R"Us
Torrance, CA
08.2008 - 01.2009
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associae
Forever 21
Redondo Beach, CA
04.2007 - 12.2007
- Organized stockroom shelves according to size, color or style.
- Engaged customers in friendly, professional dialogue to determine needs.
- Greeted customers to determine wants or needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Some College (No Degree) - Licensed Vocational Nurse
Career Care Instittute
LancasterSkills
- Cash handling
- Empathy and patience
- Customer assistance
- Team collaboration
- Inventory management
- Ordering and stocking
- Refunds and exchanges
- Upselling techniques
- Customer service excellence
Timeline
Cashier/Line Cook
Jack in the Box
05.2018 - 02.2019
Team Member
Burger King
08.2017 - 01.2018
Hostess
Cinemark
06.2014 - 07.2015
Cashier
Walmart
08.2013 - 02.2014
Sales Associate
Wet Seals
06.2011 - 01.2012
Hostess
Six Flags Magic Mountain
05.2009 - 11.2010
Sales Associate
Toys"R"Us
08.2008 - 01.2009
Sales Associae
Forever 21
04.2007 - 12.2007
Some College (No Degree) - Licensed Vocational Nurse
Career Care Instittute