KENNEDY SUMMERS
Cleveland,NC
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Line cook
Sheetz
03.2022 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Processed cash, check, and credit cards for customer purchases
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Cooked food according to recipes set by establishment
- Washed and sanitized hands throughout shift, promoting food safety and health requirements
Food Preparation Worker
Salsarita's
07.2021 - 03.2022
- Maintained cleanliness of work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles
- Responded quickly to customer requests regarding menu items or special orders while maintaining a positive attitude towards customers
- Put food in designated containers and storage to prevent spoilage
- Assisted with prepping ingredients for a variety of menu items
- Set food trays over food warmers for immediate service or stored in refrigerated storage cabinets for future service
- Packaged take-out foods and served food to customers
- Portioned and wrapped food or placed directly on plates for service to patrons
- Loaded dishes, glasses, and tableware into dishwashing machines
Education
High School Diploma -
West Rowan
Mount Ulla, North Carolina05.2023
Skills
- ID Verification
- Customer Assistance
- Payment Collection
- POS Systems
- Cash Register Operation
- Cash Handling
References
References available upon request
Certification
Infection Control Safety Training
Certificate number: AHT-171860668-63893-47578
Timeline
Cashier/Line cook
Sheetz
03.2022 - Current
Food Preparation Worker
Salsarita's
07.2021 - 03.2022
High School Diploma -
West Rowan
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