Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Co Sales Manager
Ulta Beauty
08.2021 - Current
Expected and enabled my team to stay up-to-date on major promotions, brand launches and events.
Engaged in consistent and meaningful development conversations.
Anticipated staffing needs, talent plan and recruitment.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Understood business reporting and insights to troubleshoot and follow-up on opportunity areas.
Established culture of accountability through clear expectations and performance management.
Retail Sales Manager
Ulta Beauty
02.2016 - 08.2021
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Lead Cashier
Ulta Beauty
12.2011 - 02.2016
Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Processed both cash and card purchases and returns.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Beauty Advisor
Ulta Beauty
09.2009 - 12.2011
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained counter and display areas for cleanliness and organization.
Identified skin and hair needs of customers to provide assistance in choosing best products.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.