Cate Holien
Rapid City,SD
Summary
Known for building strong relationships with customers providing personalized experiences. Proven track record of outstanding customer service and efficient cash handling throughout barista and server experience. Proficient in multitasking, problem-solving, and time management with a positive and friendly personality, eager to work as part of a team.
Overview
3
3
years of professional experience
Work History
Barista
Black Sheep Group
Rapid City, SD
07.2024 - 12.2024
- Handle the cash and card payments from customers.
- Perform friendly and personalized service by building relationships with regulars.
- Responsible for memorizing the food and drink menu, opening and closing duties, and cleaning lists.
Server
Blarney Stone Pub
Rapidan, SD
05.2023 - 07.2024
- Focus on communication with the team, as well as with customers, by answering any questions, making recommendations, and taking orders.
- Build a positive experience for all guests, showing a positive and professional attitude.
- Multitasking time between working with groups, delivering food from the kitchen, customer cash and card transactions, and cleaning the area efficiently for the next guests.
Server
Mavericks Steak & Cocktails
Watertown, SD
06.2022 - 04.2023
- Greet people in a happy, friendly manner, and seat groups.
- Take customer payments, and run a report at the end of the day.
- Remember to consider frequent customer preferences to build a relationship with new regulars and existing ones.
Education
CPTI Certification - Phlebotomy
Southeast Technical Institute
Sioux Falls, SD05-2024
Skills
- Friendly and positive
- Cleanliness and attention to detail
- Multitasking and prioritization
- Cash handling
- Tech-savvy
- Team collaboration
Timeline
Barista
Black Sheep Group
07.2024 - 12.2024
Server
Blarney Stone Pub
05.2023 - 07.2024
Server
Mavericks Steak & Cocktails
06.2022 - 04.2023
CPTI Certification - Phlebotomy
Southeast Technical Institute
Similar Profiles
Jack KozlowskiJack Kozlowski
Store Manager at Black Sheep Skate ShopStore Manager at Black Sheep Skate Shop
Lauren KingLauren King
Host at The Black Sheep RestuarantHost at The Black Sheep Restuarant
Jaron MullinsJaron Mullins
Operations Manager at Black Sheep InteriorsOperations Manager at Black Sheep Interiors