Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Potkaj

Vance

Summary

Dynamic and dedicated professional with experience at 7brew, excelling in customer service and team collaboration. Recognized for attention to detail and problem-solving skills, I consistently enhanced guest satisfaction while maintaining high standards of cleanliness and efficiency. Proficient in operating espresso machines, I thrive in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Barista

7brew
03.2025 - Current
  • Prepared and served a variety of coffee beverages and food items according to customer preferences.
  • Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
  • Operated espresso machines, grinders, and other equipment efficiently to ensure quality service.
  • Collaborated with team members to streamline service processes during peak hours.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Host/To-Go Server

Jim N Nicks Bar-B-Q
12.2024 - 04.2025
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed waitlists efficiently, optimizing table turnover and guest flow.
  • Collaborated with servers to communicate guest needs and enhance service quality.
  • Maintained cleanliness of host area, contributing to overall restaurant hygiene standards.
  • Assisted in training new hosts on procedures and customer service expectations.
  • Monitored dining area for guest satisfaction, addressing concerns proactively.
  • Utilized reservation systems to track and manage seating arrangements effectively.

Fast Food Worker

McDonald's
12.2023 - 09.2024
  • Operated kitchen equipment to prepare food items efficiently.
  • Provided exceptional customer service in high-volume environment.
  • Maintained cleanliness and organization of work area throughout shifts.
  • Adhered to food safety standards and protocols consistently.

Education

High School Diploma -

Brookwood High School
Brookwood, AL
05-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Active listener
  • Problem-solving
  • Positive and professional
  • CPR, first aid, AED
  • Friendly, positive attitude
  • Patient safety
  • Patient care
  • Goal setting
  • Self motivation

Timeline

Barista

7brew
03.2025 - Current

Host/To-Go Server

Jim N Nicks Bar-B-Q
12.2024 - 04.2025

Fast Food Worker

McDonald's
12.2023 - 09.2024

High School Diploma -

Brookwood High School

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