Catherine Ihrig
Dubuque
Summary
Dynamic and dependable hospitality professional with extensive experience in guest services, food service, and customer-facing roles. Proven ability to create welcoming experiences while effectively managing high-pressure environments and collaborating seamlessly with team members. Eager to leverage strong communication, organizational, and customer service skills in a Hostess position to enhance the overall guest experience. Committed to fostering a positive atmosphere that leaves a lasting impression on every visitor.
Overview
4
4
years of professional experience
Work History
Assistant Golf Instructor
David Huffman
Dubuque, IA
04.2025 - Current
- Assisted in delivering golf instruction to diverse skill levels, enhancing player techniques and confidence.
- Developed lesson plans tailored to individual student needs, promoting effective learning experiences.
- Collaborated with lead instructor to implement new teaching methodologies, improving student engagement and retention.
- Provided constructive feedback during lessons, helping students achieve personal goals in their golf skills.
- Monitored student progress, adjusting teaching approaches to align with individual learning speeds and styles.
Golf Attendant
Dubuque Golf & Country Club
Dubuque, IA
08.2024 - Current
- Provide excellent customer service to members and guests in a professional environment
- Assist with daily operations and maintain organized, clean work areas
- Communicate effectively with guests and coworkers to ensure smooth service
- Support overall club operations while maintaining a positive and welcoming atmosphere
Pharmacy Technician
Hartig Drug Pharmacy
Dubuque, IA
11.2023 - 11.2024
- Assisted customers at the counter and drive-thru with professionalism and accuracy
- Handled sensitive tasks with attention to detail and responsibility
- Communicated clearly with coworkers and customers in a fast-paced environment
- Demonstrated strong organization and problem-solving skills
Hostess
Texas Roadhouse
Dubuque, IA
05.2024 - 09.2024
- Greeted and seated guests while maintaining an organized seating flow
- Managed wait lists and communicated wait times professionally
- Worked closely with servers and staff to ensure smooth dining experiences
- Maintained a friendly, professional attitude during busy shifts
Jr. Sandwich Artist
Subway
Key West, IA
03.2023 - 11.2023
- Prepared food and handled cash register transactions accurately
- Delivered friendly customer service and resolved order concerns
- Maintained cleanliness and food safety standards
- Worked efficiently during high-traffic periods
Ski Instructor
Sundown Mountain
Asbury, IA
11.2021 - 03.2022
- Taught young children ages 2–5 basic skiing skills
- Practiced patience, clear communication, and encouragement
- Ensured a safe and positive learning environment
Education
Bachelor of Administrative Studies - Finance
University of South Carolina
Columbia, SC02-2029
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Wahlert Catholic High School
Dubuque, IA05.2025
Skills
- Guest service & hospitality
- Professional communication
- Teamwork and collaboration
- Multitasking in fast-paced environments
- Organization and time management
- Cash handling & basic math
- Problem-solving
- Reliable and punctual
- Positive, professional attitude
- Golf cart operation
- Junior golf development
- Patience and tact
Affiliations
Alpha Xi Delta Sorority
Kappa Gamma Chapter
Timeline
Assistant Golf Instructor
David Huffman
04.2025 - Current
Golf Attendant
Dubuque Golf & Country Club
08.2024 - Current
Hostess
Texas Roadhouse
05.2024 - 09.2024
Pharmacy Technician
Hartig Drug Pharmacy
11.2023 - 11.2024
Jr. Sandwich Artist
Subway
03.2023 - 11.2023
Ski Instructor
Sundown Mountain
11.2021 - 03.2022
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Wahlert Catholic High School
Bachelor of Administrative Studies - Finance
University of South Carolina