Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cate Ward

Boulder,CO

Summary

Dynamic professional with a proven track record in customer service and teamwork. Excelled in engaging customers, enhancing readership by strategic content planning, and advanced photo editing and Microsoft Office. Demonstrated exceptional problem-solving skills and a commitment to excellence, significantly contributing to team success and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Soft Good Sales Associate

Christy Sports
10.2024 - Current
  • Interacted with customers by greeting them at the door and helping them with any needs in finding ski gear using my knowledge of the equipment.
  • Provided help to my coworkers bu answering phones, and staying on top of the cleanliness and presentation of the store
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about sizing, accessories, and merchandise care.

Editor in Cheif

Ponderosa High School Yearbook Staff
08.2020 - 05.2023
  • Developed publication website, blogs, and social media presence.
  • Increased readership through strategic content planning and audience engagement techniques.
  • Maintained open lines of communication between departments to ensure seamless collaboration on cross-functional initiatives.
  • Assigned projects to my staff and monitored their work
  • worked closely with publication representatives to meet deadlines

Education

No Degree - Journalism

University of Colorado Boulder
Boulder, CO
06.2027

High School Diploma -

Ponderosa High School
Parker, CO
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Photo Editing
  • Proofreading
  • Microsoft Office
  • Issue Research

Timeline

Soft Good Sales Associate

Christy Sports
10.2024 - Current

Editor in Cheif

Ponderosa High School Yearbook Staff
08.2020 - 05.2023

No Degree - Journalism

University of Colorado Boulder

High School Diploma -

Ponderosa High School

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Cate Ward