Allison Crecelius
Mount Holly,NC
Summary
A skilled Hospitality professional with outstanding sales, service, and interpersonal abilities, I bring six years of top-tier experience in relationship-building and communication. As an organized and driven individual, I am keen to leverage my time management and organizational talents in diverse settings. I am currently seeking entry-level positions that will allow me to enhance my skills and contribute to company growth.
Overview
6
6
years of professional experience
Work History
Soft Good Sales Specialist
Recreation Equipment Inc. (REI)
03.2024 - Current
- Created better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day
- Delivered the 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services
- Maintaining visual standards with store management, merchandising, and sales leads.
Bartender, Server
Outback Steakhouse
02.2018 - Current
- Created a welcoming atmosphere for customers while preparing and serving cocktails, beer, and wine
- Communicated well with other bartenders, servers, and kitchen staff during busy periods to ensure an efficient and positive customer experience
- Handled cash transactions accurately and settled out cash drawers at the end of shifts
- Used suggestive selling techniques to hit liquor sales goals created by managers
- Maintained bar cleanliness and restocked bar supplies regularly.
Travel Agent
Wyndham Destinations
07.2020 - 01.2021
- Guided inquiries from owners in areas such as vacation planning, facilitating the exchange of points and credits, discovering vacation needs, and offering options
- Educated owners to maximize the value of their ownership and to enjoy exceptional vacation experiences
- Remained open to providing and receiving feedback; worked with managers to develop communication skills and sales technique
- Used problem-solving skills to help disgruntled customers due to travel cancelation policies during the Covid 19 pandemic.
Professional Student Internship
Fourwinds Lakeside Inn and Marina
02.2018 - 01.2020
cancellation banquets, and meetingsManaged the hotel restaurant by interviewing potential employees, creating schedules, and leading the floor.
Education
Bachelor of Science in Recreation - Tourism, Hospitality, and Event Management
Indiana University Bloomington
12.2019
American Red Cross
Skills
- Relationship selling
- Leisure travel
- Service-oriented mindset
- Handling Difficult Customers
- Teamwork and Collaboration
- Organization
Timeline
Soft Good Sales Specialist
Recreation Equipment Inc. (REI)
03.2024 - Current
Travel Agent
Wyndham Destinations
07.2020 - 01.2021
Bartender, Server
Outback Steakhouse
02.2018 - Current
Professional Student Internship
Fourwinds Lakeside Inn and Marina
02.2018 - 01.2020
Bachelor of Science in Recreation - Tourism, Hospitality, and Event Management
Indiana University Bloomington
American Red Cross
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