Catelyn Dickman
Waukee,IA
Summary
Seasoned Consultant with background in developing and implementing successful business strategies. Strong track record in identifying opportunities for operational improvement, driving efficiency, and facilitating change management initiatives. Demonstrated skills in project management, strategic planning and team leadership. Significant contributions made to enhance organizational growth and profitability in previous roles.
Overview
15
15
years of professional experience
Work History
Business Execution Consultant 3
Wells Fargo & Company
West Des Moines, Iowa
03.2020 - Current
- Worked with Vendors to ensure compliance and regulations were being followed.
- Collaborated with cross-functional teams to streamline operational processes.
- Managed project timelines and deliverables to ensure timely completion of tasks.
- Created detailed reports outlining current procurement processes, performance metrics, vendor management strategies, and financial projections.
- Provided guidance to other staff members regarding best practices related to vendor management.
- Coordinated meetings between stakeholders from different departments regarding vendor management matters.
Asset Manager Team Lead
Wells Fargo & Company
West Des Moines, IA
08.2013 - 03.2020
- Managed asset portfolios to optimize performance and minimize risks.
- Collaborated with cross-functional teams to align asset management strategies.
- Served as subject matter expert for a team of 10 people.
- Handled escalations
- Collaborated with managers on better ways to improve processes.
- Analyzed key performance indicators to identify effective strategies.
- Implemented onboarding processes for new hires across various departments.
- Collaborated with management to identify training needs and resources.
Quality Assurance Analyst
Wells Fargo & Company
West Des Moines, CA
11.2012 - 08.2013
- Created, edited, and updated project manuals and technical documentation used by entire QA teams.
- Collaborated with cross-functional teams to identify defects and improve processes.
- Collaborated with production teams to address quality concerns promptly.
- Trained new staff on quality control procedures and standards.
- Participated in regular meetings with management team members discussing progress towards achieving company objectives related to product excellence.
Home Preservation Specialist
Wells Fargo & Company
West Des Moines
04.2010 - 11.2012
- Managed communication with homeowners regarding preservation activities and required documentation.
- Collaborated with contractors to ensure compliance with preservation standards and regulations.
- Implemented process improvements to streamline workflow in home preservation initiatives.
- Created customized plans to help borrowers avoid foreclosure and stay in their homes.
- Served as a liaison between homeowners, government agencies, non-profit organizations, and other entities involved in home preservation efforts.
- Conducted outreach activities to inform homeowners about available resources and services.
Skills
- Onboarding management
- Process improvement
- Project management
- Escalation management
Timeline
Business Execution Consultant 3
Wells Fargo & Company
03.2020 - Current
Asset Manager Team Lead
Wells Fargo & Company
08.2013 - 03.2020
Quality Assurance Analyst
Wells Fargo & Company
11.2012 - 08.2013
Home Preservation Specialist
Wells Fargo & Company
04.2010 - 11.2012