Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Overview
8
8
years of professional experience
Work History
Delivery Courier
Amazon
Blauvelt, NY
02.2023 - Current
Ensured timely delivery of packages to customers in accordance with company standards.
Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
Created daily delivery routes to maximize efficiency while minimizing travel time.
Home Care Provider
Coopepetaive home care
The Bronx, NY
09.2018 - 04.2019
Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
Provided transportation to medical appointments and errands.
Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
Customer Service Representative
Whole Food Market
New York, NY
09.2016 - 06.2018
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Education
Some College (No Degree) - Medicinal And Pharmaceutical Chemistry
UASD
Dominican Republic
Skills
Vehicle Maintenance
Route Planning
Punctuality
Deadline Adherence
Customer service
Attention to Detail
Problem-Solving
HIPAA Compliance
Timeline
Delivery Courier
Amazon
02.2023 - Current
Home Care Provider
Coopepetaive home care
09.2018 - 04.2019
Customer Service Representative
Whole Food Market
09.2016 - 06.2018
Some College (No Degree) - Medicinal And Pharmaceutical Chemistry