Caterina Lanzetta
Whitehouse,NJ
Summary
Reliable Sale Specialist, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
16
years of professional experience
Work History
Assistant Montessori Teacher
Magnolia Montessori
09.2018 - 12.2019
- Improved classroom management by establishing clear expectations and consistently enforcing rules.
- Enhanced student comprehension by utilizing hands-on learning activities and creative teaching methods.
- Boosted parent involvement in the educational process through regular communication and parent-teacher conferences.
- Developed strong relationships with students, fostering a positive and supportive learning environment.
Key/Holder/Sales Associate Specialist
Bluemercury
08.2016 - 09.2018
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Shiseido/Dior Counter Manager
Bloomingdales
12.2012 - 01.2015
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales goals through effective communication and demonstration of products.
- Managed inventory to ensure adequate stock levels and timely replenishment.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Manager
Kings Italian Restaurant
04.2004 - 06.2013
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
Education
Associate of Arts - Business Administration And Management
Raritan Valley Community College
Somerville, NJSkin Care Specialist
Middlesex County Vocational School Piscataway
Piscataway, NJSkills
- Suggestive Selling
- Event Planning
- Client Relationship Building
- Appointment Scheduling
- Makeup Application
- Able to motivate employees to perform to their maximum potential
- Persuasive
- Quick Learner
- Friendly
Languages
Italian
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Montessori Teacher
Magnolia Montessori
09.2018 - 12.2019
Key/Holder/Sales Associate Specialist
Bluemercury
08.2016 - 09.2018
Shiseido/Dior Counter Manager
Bloomingdales
12.2012 - 01.2015
Manager
Kings Italian Restaurant
04.2004 - 06.2013
Associate of Arts - Business Administration And Management
Raritan Valley Community College
Skin Care Specialist
Middlesex County Vocational School Piscataway
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