Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Caterine Castro

Saint Cloud

Summary

Dynamic professional with extensive experience as a School Clerk at Lake Nona Middle School, excelling in data entry and customer service. Proven ability to enhance communication between parents and staff while maintaining meticulous student records. Strong organizational skills and attention to detail ensure compliance with educational regulations and efficient administrative operations. Skilled School Clerk with background in diverse administrative tasks such as record keeping, student registration, and staff support. Strengths include strong organizational skills, excellent communication abilities, coupled with knowledge of school policies and procedures. Proven ability to improve efficiency by streamlining processes and implementing new administrative systems. Demonstrated positive impact on school operations through proactive problem-solving and team collaboration.

Overview

16
16
years of professional experience

Work History

School Clerk /School Registrar

Lake Nona Middle School
Orlando
04.2023 - 10.2023
  • ● Answer parent and staff questions regarding enrollment
  • ● Participates in intake process with department prior to the enrollment
  • ● Compile and prepare enrollment packets for the registration process
  • ● Processes withdrawals in the student information system
  • ● Requests cums files from other schools
  • ● Prepares and send cums files to other schools
  • ● Ensures cums files are in compliance with student record keeping laws and are ready for audit
  • ● Communicates with and assists parents, students, teachers, counselors and staff
  • ● Check emails, make phone calls and return call to parents
  • ● Creates, reviews, organizes and maintains cums files
  • Managed student attendance records and maintained accurate databases.
  • Assisted teachers with classroom materials and coordinated supply orders.
  • Facilitated communication between parents, students, and staff through effective correspondence.
  • Supported student registration processes by verifying documents and entering data.
  • Handled incoming calls and directed inquiries to appropriate personnel promptly.
  • Processed student records and maintained confidentiality in sensitive information management.
  • Managed school and student records to maintain integrity and accessibility.
  • Performed administrative duties.
  • Ensured compliance with state laws pertaining to education regulations.
  • Answered phone calls from parents and students regarding questions about school operations.
  • Monitored student behavior during lunch hours or other activities on campus.
  • Verified accuracy of all documents related to student registration information.
  • Performed administrative tasks such as filing paperwork or updating databases with new information.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Managed student enrollment processes and maintained accurate records.
  • Facilitated communication between students, parents, and school administration.

Dario’s Salon
Orlando
03.2019 - 10.2019
  • Greeted customers as they arrived and assigned each customer a stylist.
  • Politely assist customers in person and via telephone.
  • Call clients to remind them of their appointments.
  • Make appointments.
  • Keep the salon calendar and update it regularly.
  • Assisted with receptionist duties, file organization.
  • Educated clients about products.
  • Maintained the salon clean to enhance the customer experience.

Owner/Provider

Caterine Castro Family Day Care
Poughkeepsie
08.2015 - 02.2019
  • Follow all state regulations.
  • Preparing the classroom and design of lesson plans focused on age and level appropriate material.
  • Work with children on an individual and small group basis to reinforce concepts, help complete assignments and improve performance.
  • Enforce rules for behavior and procedures for maintaining order.
  • Communicated regularly with parents.
  • Supervise and monitor the safety of children in their care.
  • Prepared meals and organized mealtimes and snacks for children.
  • Conducts fire drills and shelter in place.
  • Conducts tours.
  • Prepares menu, theme calendar, sign in sheets.
  • Meet all needs of parents.
  • Answered the phone.
  • Financial responsibility collection and receipts.

Teacher Assistant

Rose’s Friendly Daycare
Ossining
05.2013 - 07.2015
  • Weekly planned and developed curriculum activities for the children, for example: arts and crafts, cooking class and motion class.
  • Implemented technical methods to enhance the children’s academic development by teaching the children through singing, dancing and playing.
  • Closely adhere to lesson plans; and keep students motivated, engaged and focused.
  • Assisted children in developing basic and cognitive learning skills, assisted with conflicts, and supervised the children.

Lead teacher

Accent on Learning
Ossining
01.2008 - 01.2011
  • Prepares and implements classroom activities and lesson plans.
  • Supervision of children.
  • Provided a safe and nurturing environment.
  • Prepares paperwork to advise parents.
  • Prepare music, art and craft and dance through play.
  • Administrative Assistant
  • Follow all state regulations.
  • Supervises guides and directs staff.
  • Conduct tours.
  • Contact follow-up with parents via phone or email, typed letters and faxed documents.
  • Conducts monthly fire drills.
  • Answered telephones and maintained the filing system.
  • Financial Advisor
  • Financial responsibility receipts.
  • Financial responsibility collection.
  • Assist parents with the completion of scholarship.
  • Arranges payments agreement contracts.
  • Proficient in quickbooks programs.

Education

High School Diploma - Townsend, Georgia

Cornerstone Christian Correspondence School
Townsend, Giorgia
12-2016

Phlebotomy - Orlando, Florida

Florida Health Care Academy
Orlando, Florida
12-2007

Information Systems Certificate - Yorktown, New York

Boches
Yorktown, New York
08-2000

Skills

  • Computer proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  • Data entry
  • Customer service enhancement
  • Attention to detail
  • Team collaboration
  • Time management
  • Problem solving
  • Organizational skills
  • Calendar maintenance
  • Budget development
  • Document management
  • Filing system maintenance
  • Calendar scheduling

References

Available Upon Request

Languages

Bilingual in English and Spanish.

Timeline

School Clerk /School Registrar

Lake Nona Middle School
04.2023 - 10.2023

Dario’s Salon
03.2019 - 10.2019

Owner/Provider

Caterine Castro Family Day Care
08.2015 - 02.2019

Teacher Assistant

Rose’s Friendly Daycare
05.2013 - 07.2015

Lead teacher

Accent on Learning
01.2008 - 01.2011

High School Diploma - Townsend, Georgia

Cornerstone Christian Correspondence School

Phlebotomy - Orlando, Florida

Florida Health Care Academy

Information Systems Certificate - Yorktown, New York

Boches
Caterine Castro