Aranza Morales
Southwest Ranches
Summary
Dynamic Store Manager at America's Dry Cleaning with a proven track record in enhancing customer loyalty through exceptional service and effective problem-solving. Skilled in cash management and fostering positive customer relations, I consistently improved store performance and satisfaction, driving repeat business through personalized interactions and outstanding communication.
Overview
2
2
years of professional experience
Work History
Store Manager
America's Dry Cleaning
4905 Volunteer Rd, Davie, FL 33330
02.2023 - Current
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Conducted regular inspections to ensure compliance with safety and quality standards.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty through personalized service solutions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
No Degree - Health Sciences
Broward College
Davie, FLSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Friendly and positive
- Outstanding communication skills
- Cash management
- Work under pressure
- Supply ordering
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Store Manager
America's Dry Cleaning
02.2023 - Current
No Degree - Health Sciences
Broward College