Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aranza Morales

Southwest Ranches

Summary

Dynamic Store Manager at America's Dry Cleaning with a proven track record in enhancing customer loyalty through exceptional service and effective problem-solving. Skilled in cash management and fostering positive customer relations, I consistently improved store performance and satisfaction, driving repeat business through personalized interactions and outstanding communication.

Overview

2
2
years of professional experience

Work History

Store Manager

America's Dry Cleaning
02.2023 - Current
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Conducted regular inspections to ensure compliance with safety and quality standards.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty through personalized service solutions.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Education

No Degree - Health Sciences

Broward College
Davie, FL

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening and closing
  • Friendly and positive
  • Outstanding communication skills
  • Cash management
  • Work under pressure
  • Supply ordering

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Store Manager

America's Dry Cleaning
02.2023 - Current

No Degree - Health Sciences

Broward College