Catherine Ballenger
Lancaster,OH
Summary
Dynamic professional with extensive experience as a Transportation Specialist at NORA, excelling in optimizing schedules and enhancing customer satisfaction. Proven ability to adapt swiftly to changing needs while fostering teamwork. Strong documentation management skills complemented by a commitment to efficient problem resolution, ensuring timely deliveries and improved operational outcomes.
Overview
2027
2027
years of professional experience
Work History
Transportation Specialist
NORA
Columbus, Ohio
09.2018 - Current
- Ensured timely deliveries by closely any changes that could cause any potential issues promptly.
- Developed strong relationships with coordinators, dispatchers, surgery and lab personnel to ensure quick and efficient deliveries.
- Improved customer satisfaction rates by proactively addressing any delay or immediate changes and resolving issues quickly.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Identified appropriate travel routes in accordance with applicable traffic transportation laws, regulations, protocols, and guidelines.
Registered Nurse, Emergency Department
Fairfield Medical Center
Lancaster, OH
2013 - 2017
- Educated patients and families on health management and discharge instructions.
- Triaged incoming patients based on severity of conditions in fast-paced environment.
- Conducted thorough assessments to identify patient needs and prioritize care.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
Aircraft Firefighter Battaion Chief
Rural/Metro
Columbus, OH
2005 - 2013
- Responded to emergency calls, providing rapid assessment and action during fire incidents.
- Operated firefighting equipment and tools, ensuring readiness and compliance with safety standards.
- Conducted fire prevention education in community outreach programs, promoting safety awareness among residents.
- Collaborated with team members during drills, enhancing coordination and efficiency in emergency response scenarios.
Education
Bachelor of Science - Nursing
Ohio Christian University
Circleville, OH05.2013
Skills
- Managing schedules
- Documentation management
- Assisting customers
- Ability to change quickly and efficiently as needs of customer change
Timeline
Transportation Specialist
NORA
09.2018 - Current
Registered Nurse, Emergency Department
Fairfield Medical Center
2013 - 2017
Aircraft Firefighter Battaion Chief
Rural/Metro
2005 - 2013
Bachelor of Science - Nursing
Ohio Christian University