Sejal Munshi

• Streamlined communication between departments, enhancing overall operational effectiveness.
• Collaborated with warehouse personnel to ensure accurate inventory management and order fulfillment.
• Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
• Worked with service providers to resolve issues and correct delays.
• Coordinated cross-functional teams to streamline logistics processes for improved productivity.
• Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
• Leveraged data analysis tools for informed decision-making regarding resource allocation and process improvements.

Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises

• Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
• Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
• Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
• Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
• Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
• Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
• Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
• Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
• Implemented a robust quality control system, resulting in reduced defects and increased customer satisfaction.
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
• Conducted training and change management processes to improve operations.
• Identified and resolved process issues to drive optimal workflow and business growth.
• Monitored and reported on process performance to verify compliance with established standards.
• Supervised processes to eliminate weak points or bottlenecks in business operations.
• Developed standard operating procedures and document workflows to drive current and future processes.

• Trained 345 associates for various process paths such as Safety School, Picking, stowing, receiving Driving Order Picker and other 6 machine
• Rider Certified for training of the pit machines.
• Tracking new hire schedules to ensure on boarding support on all shifts.
• Collaborate with Learning Coordinators on training and development tasks.
• Support Ambassadors with all training and day 1 activities.
• Documenting feedback and audit results to help the learning department identify strengths as well as area of improvement.

· Appointed as a process guide and led a team of ten associates and was able to effectively manage high volume of reactive with little or no supervision.

· Managed and maintained comprehensive employee training records, ensuring accuracy and compliance.

• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
• Improved employee performance by designing and implementing effective training programs.

• Monitored industry trends to stay current on popular themes, décor styles, menu offerings, and other relevant factors affecting banquet sales success.
• Increased banquet sales by developing and implementing effective marketing strategies.
• Worked closely with operations team to ensure seamless execution of all banquet events from setup through teardown.
• Managed budgets for each event, ensuring profitability while maintaining high-quality standards.
• Trained new staff members on company policies, procedures, and best practices within the banquet sales department.
• Boosted revenue with thorough market analysis and competitive pricing adjustments.
• Conducted post-event evaluations to identify areas for improvement and implement necessary changes for future success.
• Collaborated with culinary team to create enticing menus for various types of events, enhancing client satisfaction.
• Coordinated with vendors and suppliers to ensure timely delivery of products and services for each event.
• Established strong client relationships by providing exceptional customer service and tailored event solutions.
• Developed targeted sales campaigns that resulted in increased bookings from corporate clients.