ROYAL FORCADOS
Ontario,Canada
Summary
Dynamic logistics and aviation professional with a proven track record at Gyro Air, excelling in flight dispatch operations and emergency response. Expert in optimizing flight routes and enhancing safety standards, resulting in significant reductions in customer complaints. Strong communicator and problem-solver, adept at managing complex logistics and ensuring operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Logistics and Distribution Coordinator
Syensqo Group
02.2025 - Current
- Customer centric focus to order management and expectation setting.
- Responsible from scheduling to shipment for Domestic and Export shipments (land including Rail, Ocean and Air) Responsible for the shipment of samples.
- Proactive communication daily with business partners regarding roadblocks preventing orders from being shipped and providing solutions to stay on schedule.
- Manage the flow of documents required to ship our products to our Freight Forwarders and Carriers for all shipments.
- Continuous improvement for personal remit regarding optimization proposals facilitating improved efficiencies.
- Manage the routing and fulfillment of customer requests for information relating to order fulfillment, such as requests for pricing, product availability, MSDS, COA, TDS, product specification sheets, shipment tracking etc.
- Liaise with others cross functionally outside of the Supply Chain and work with multiple processes and procedures.
- Freight payment exception research and processing, & Freight Forwarder relationship management.
- Import/ Export of FG and empty cylinders.
- Participate in site projects as required.
Flight Follower
Innotech-Execaire Aviation Group
Mississauga, Canada
06.2024 - 12.2024
- Perform effective flight following for all aircraft movements including scheduled, chartered and ad hoc flights.
- Identify, anticipate, and take corrective action to minimize actual/potential delays due to weather, scheduling, operations, crew legality, and maintenance issues.
- Modify flight routing for all flights, as required and crew pairing and scheduling.
- Ensure that updated information is provided to Crew Scheduling, Duty Manager and the Flight Dispatch Centre, as the airline management software is updated.
- Collect weather and runway conditions for Flight Crew and Flight Operations management, reporting changes as required; monitor and relay as requested or when significant changes occur.
- Monitor flight and duty times from initial departure, intermediate stops, to final destination in accordance with company operations manual and safety standards.
- Process charters and ensure relevant information is completed in an accurate and timely manner.
- Liaise with the Maintenance department to schedule aircraft maintenance and other functions.
- Perform other duties as assigned by the manager.
Logistics Planner/Dispatcher
Bob Bureau Excavating, Trucking, & Property Maintenance
Niagara Falls, Canada
09.2023 - 05.2024
- Developed a logistic plan for the organization.
- Oversee the transportation and storage of products or materials to reduce time and improve efficiency.
- Track quality, quantity of stock levels, delivery times, transport costs and efficiency.
- Developed a comprehensive logistic plan to ensure cost and time reduction.
- Resolve customer and clients inquiries to increase customer satisfaction.
Flight Dispatcher Manager
Gyro Air
, Nigeria
10.2021 - 08.2023
- Significantly reduced customer complaints by reducing flight delays.
- Managed flight dispatch operations including, scheduling, monitoring, crew briefings and duty rest period.
- Collaborated with airline operations and crew members to create flight plans.
- Analyzed weather data NOTAMs (Notice to Air Mission), and air traffic information to determine the optimal route and altitude.
- Liaise with pilots, air traffic control, and other relevant stakeholders to facilitate smooth and safe flight operations.
- Implement and maintain standard operating procedures to enhance safety, efficiency, and reliability.
- Developed and executed emergency response plans in event of unforeseen situations, such as aircraft diversions, medical emergencies, or mechanical issues, or hazardous weather.
- Monitored the progress of flights, keeping track of their position, altitude, and fuel consumption.
Aviation Consultant/ Airport Operations
Avialog Company Limited
, Nigeria
10.2021 - 08.2023
- Worked with several private and public aviation companies.
- Managed and delivered several signaling projects, meeting all project objectives and milestones within budget and timeline constraints.
- Supported teams at all stages of the project life cycle, resolving technical issues and ensuring project milestones were met on time resulting in 50% reduction in project delays.
- Developed and delivered progress reports, proposals, requirements, and presentations.
- Planned and oversaw airport ground operations, monitored personnel compliance with contractual, regulatory, company, EH&S (safety meetings and audits) and legislative requirements.
Dispatcher/Traffic Operations Manager
Trucks Transit Parks Limited
, Nigeria
08.2020 - 09.2021
- Set up and managed the Dispatch Operations Command and Control Centre for Trucks into Nigerian Ports Through the E-call up system resulting in 70% reduction in trucking costs.
- Achieved a 82% accessibility into the Nigeria busy Ports through a port optimization project.
- Managed daily scheduling and planning of over 200 trucks movements.
- Engaged with port terminal operators on their day-to-day planning to optimize scheduling.
- Implemented CBTC systems for rail and transit resulting in improvement in system efficiency.
Flight Operations Manager
Future Flight Support
, Nigeria
01.2018 - 03.2020
- Managed ground handling operations in Nigeria of Antonov 225, the largest cargo plane in the world.
- Supervised flights movements and ground operations, using air traffic control best practices to ensure flight clearances were obtained from civil aviation respectively.
- Coordinated with other independent crews such as air traffic control, engineers, catering, hotel, transport, outstations and third-party management to ensure support of operations.
Head of Flight Operations
Executive Jets Services
, Nigeria
11.2013 - 12.2017
- Managed dispatch operations & supervised the demonstration flights leading to issuing Air Operator Certificate (AOC) by the Nigeria Civil Aviation Authority to Executive Jets Services Limited.
- Oversaw flight and ground operations department in compliance with regulations.
- Supervised flight crew, flight operations officers, training, operations manuals, and OCC Centre.
- Conducted weather analysis and provided real-time updates to flight crew.
Flight Operations Supervisor
EAN Aviation
, Nigeria
07.2011 - 10.2013
- Implemented operations office of Nigeria's first private jet company.
- Achieved USD 1M in net profits during the first year of operations by being involved in daily activities.
- Supervised private jets movements in-and-out of Fixed Based Operations (FBO) hangar.
- Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
- Led 32 people’s personnel safety initiatives to foster a safe environment for all aircraft operations.
- Established the dispatch/ground operations office of Nigeria's first private jet fixed based operations.
Education
Hospitality and Tourism Management - Post-Graduate
Niagara College Canada
Canada01.2024
Criminology and Security - Post Graduate
Open University of Nigeria
Nigeria01.2021
Urban and Regional Planning -
Federal Polytechnic, Ilaro
Ilaro, Nigeria01.2002
Skills
- Flight following
- Weather Analysis And Interpretation
- Overflight Clearance
- Aircraft Navigation
- Emergency Response
- Medivac
- Teamwork
- Communication
- Problem-Solving
- Decision-Making
- Attention To Detail
- Multitasking
- Analytical Thinking
- Technical Knowledge
- Logistics
- Planning
- Scheduling
- Flight Planning Software
- Jeppesen
- Foreflight
- Navblue
- Aviation Regulations
- Safety Standards
- Operations Control & Command Centre (OCC)
- Flight Dispatch Operations
- Profiling
- Aviation Security
- Charter & Cargo Flights
- Fixed Based Operations (FBO) Operations
- Transportation planning
- Scheduling and planning
- Maintaining safety standards
- Adaptability and flexibility
Certification
- Sustainable Urban Freight Transport Certificate, In View, 2025
- Safety Management Systems Course, 2004
- Aeromedical Resource Management (AMRM), 2004
- Building Blocks for Self Awareness & Self Care, 2004
- Aviation Safety Management Course, 2024
- Transportation of Dangerous Goods (DGR) Course, 2024
- Operational Safety & Health Administration Awareness Training (OSHA)-WSPS, 2024
- Membership of Supply Chain Canada, 2024
- Customer Care and Complaint Management, 2024
- Customer Service for Tourism Businesses, 2024
- A Career in Hospitality, 2024
- Development and Management of Tourism Products, 2024
- Soft Skills for Tourism Business, 2024
- Niagara Ambassador Certificate, 2024
- Successful Completion in: CPR / AED / First-Aid, 2024
- Certified International Supply Chain Professional (CISCP)-(IPSCMI), 2022
- Certified International Supply Chain Manager (CISCM)-(IPSCMI), 2022
- Diploma in Supply Chain Management, International Qualification Network - (IQN), 2014
- IATA Diploma in Advance Airport Operations, 2014
- Jeppesen Software for flight dispatch operations, 2014
- IATA Airport Security Operations Optimization, 2013
- IATA Emergency Planning and Response for Airports, 2012
- FAA Airman in Aircraft Dispatch, Florida, USA., 2009
Hobbies and Interests
- Meeting people
- Reading
- Sports
- Listening to music
Timeline
Logistics and Distribution Coordinator
Syensqo Group
02.2025 - Current
Flight Follower
Innotech-Execaire Aviation Group
06.2024 - 12.2024
Logistics Planner/Dispatcher
Bob Bureau Excavating, Trucking, & Property Maintenance
09.2023 - 05.2024
Flight Dispatcher Manager
Gyro Air
10.2021 - 08.2023
Aviation Consultant/ Airport Operations
Avialog Company Limited
10.2021 - 08.2023
Dispatcher/Traffic Operations Manager
Trucks Transit Parks Limited
08.2020 - 09.2021
Flight Operations Manager
Future Flight Support
01.2018 - 03.2020
Head of Flight Operations
Executive Jets Services
11.2013 - 12.2017
Flight Operations Supervisor
EAN Aviation
07.2011 - 10.2013
Hospitality and Tourism Management - Post-Graduate
Niagara College Canada
Criminology and Security - Post Graduate
Open University of Nigeria
Urban and Regional Planning -
Federal Polytechnic, Ilaro