Catherine Barbarita
Cranston
Summary
Experienced [Epic HIM Certified] Systems Analyst with expertise in systems optimization, project management, and client solutions, driving system efficiencies and process improvements.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Systems Analyst
Kyndryl
Rhode Island
10.2023 - Current
- Analyzed system requirements to optimize operational efficiency and enhance user experience.
- Collaborated with cross-functional teams to develop and implement system solutions aligned with business objectives.
- Designed and executed test plans to validate system functionality and performance against specified criteria.
- Led troubleshooting efforts for complex system issues, ensuring timely resolution and minimal disruption.
- Engaged stakeholders to gather feedback, facilitating continuous improvement of systems and services provided.
Senior Database Systems Management
Care New England
Providence, RI
08.2012 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
HIM Operation Manager
CharterCARE Health Partners
Providence, RI
05.2003 - 08.2012
- Managed interdisciplinary teams to improve collaboration and streamline processes across departments.
- Developed and implemented staff training programs to elevate performance standards and care quality.
- Led operational strategies to enhance patient care and service delivery efficiency.
- Facilitated compliance with healthcare regulations and accreditation standards to maintain operational integrity.
- Analyzed performance metrics to identify areas for improvement, driving initiatives that enhanced patient satisfaction.
- Established communication protocols that improved information flow between clinical and administrative teams.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Patient Registration Supervisor
CharterCARE Health Partners
Providence, RI
08.1995 - 05.2003
- Supervised patient registration processes, ensuring compliance with healthcare regulations and organizational policies.
- Streamlined patient intake workflows, enhancing efficiency and reducing wait times for service delivery.
- Trained and mentored staff on best practices in patient data management and customer service techniques.
- Implemented quality assurance measures, resulting in improved accuracy of patient information collected during registration.
- Developed training materials and conducted workshops to enhance staff knowledge on electronic health record systems.
- Resolved complex patient registration issues promptly and professionally, maintaining positive relationships with patients and their families.
Education
No Degree - Business
Rhode Island College
Providence, RIBusiness Management - Business Administration And Management
Sawyer Business School
Providence, RI06-1989
High School Diploma -
LaSalle Academy
Providence, RI06-1985
Skills
- System Analysis
- Process Optimization
- Project Management
- Technical Documentation
- Software Integration
- Data Analytics
- Client Consultation
- Problem Solving
Certification
- Epic HIM Certified - Identity; Release of Information; Deficiency Tracking and Gallery
- Certificate of Excellence in Customer Service - Leadership Skills
- Certificate from RIHCA in conjunction with RI Medicare Intermediary for SNF Prospective Payment System
Languages
English
Native or Bilingual
Timeline
Senior Systems Analyst
Kyndryl
10.2023 - Current
Senior Database Systems Management
Care New England
08.2012 - 09.2023
HIM Operation Manager
CharterCARE Health Partners
05.2003 - 08.2012
Patient Registration Supervisor
CharterCARE Health Partners
08.1995 - 05.2003
No Degree - Business
Rhode Island College
Business Management - Business Administration And Management
Sawyer Business School
High School Diploma -
LaSalle Academy