Catherine Black
THOROFARE,New Jersey
Summary
Patient Financial Services Representative known for high productivity and timely completion of tasks. Possess skills in billing, coding accuracy, and insurance claims management. Effectively navigating complex insurance requirements and medical coding processes to ensure accurate billing.
Motivated employee with desire to take on new challenges.
Overview
21
21
years of professional experience
Work History
Patient Financial Services Billing
Inspira Medical Center
Woodbury, NJ
03.2004 - Current
- Front-end medical billing.
- Submit clean claims to insurance companies via electronic or paper.
- Work claim errors by contacting customers or other departments for assistance.
- Answered incoming calls from patients regarding billing discrepancies or problems.
- Researched and responded to customer inquiries via phone or mail regarding billing statements and services rendered.
- Resolved customer service issues.
- Ensured HIPAA compliance when handling confidential patient information.
- Provided support to other staff members.
Skills
- Medical billing knowledge
- Medical Terminology
- Claims Processing
- Issue Research
- Verbal and written communication
- Conflict Resolution
- HIPAA Compliance
Timeline
Patient Financial Services Billing
Inspira Medical Center
03.2004 - Current
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