Catherine Burton
Murray,UT
Summary
Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
42
42
years of professional experience
Work History
Supervisor
U Of U Health Plans
01.2020 - 06.2023
- Originally started out a a customer service representative.
- Handled customer complaints, and resolved issues.
- Evaluated employee performance and coached and trained to improve weak areas.
Market Conduct Examiner
State Of Utah, Department Of Insurance
07.2012 - 12.2019
- Originally started out in producer licensing.
- As a Market Conduct Examiner, I was in charge of bail bond sureties.
- Monitored bail bond agencies and agents to insure they were complying with the Department of Insurance Rules and Regulations.
- Received complaints from consumers and investigated whether the case should proceed administratively, judicially or be dismissed.
- As part of my duties, I spoke at the sheriffs convention as well as visited every jail, judicial and justice courts in the State of Utah.
- Member of committee working on RFPs for the insurance department.
Clerk
State Of Utah. Office Of State Debt Collections
05.2008 - 07.2012
- Opened collection cases assigned by various courts and state agencies.
- Located individuals for collection purposes.
- Took payments and satisfied judgments.
Manager
State Of Utah, Office Of Recovery Services
08.1981 - 07.2007
- Originally started out as a clerk typist, then a technician 1, technician 11, investigator 1, investigator 11, quality insurance specialist and then a manager.
- As part of my manager duties, I worked with the Social Security Department to withhold passports on individuals who owed child support arrears.
- Additionally, I worked other states to enforce their child support orders on residents of the State of Utah.
- Managed team members stationed in the Department of Workforce Service offices who collected data and opened child support cases on absent parents.
- Managed the imaging of all child support cases.
Education
No Degree - General Studies
University of Utah
Salt Lake City, UTSkills
- Ability to work well with others in accomplishing goals
- Able to follow through with assignments
Volunteering
- Booster Club President for Kearns High (2002-2004).
- Driver for the 2002 Winter Olympics.
- Served on the State of Utah Emergency team (2012-2019).
Timeline
Supervisor
U Of U Health Plans
01.2020 - 06.2023
Market Conduct Examiner
State Of Utah, Department Of Insurance
07.2012 - 12.2019
Clerk
State Of Utah. Office Of State Debt Collections
05.2008 - 07.2012
Manager
State Of Utah, Office Of Recovery Services
08.1981 - 07.2007
No Degree - General Studies
University of Utah
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