Catherine Cahill

Ensure accuracy in post-closing loan files by identifying deficiencies and conditioning files for necessary documentation.

• Insure government loans and send audit binders as requested
• Supported underwriting team in making informed decisions by providing detailed loan reviews and risk assessments.
• Conducted comprehensive audits of loan files, verifying accuracy of documentation and adherence to guidelines.
• Expedited turnaround times for urgent reviews without compromising quality or accuracy of assessments.
• Work closely with attorneys to ensure final documents are accurate and fully executed

• Perform check and balance
• Run nightly report
• Assist with account maintenance
• Processed financial transactions of deposits, payments, checks, and withdrawals by encoding numerical data.
• Maintained exceptional attention to detail when handling sensitive financial documents, ensuring client confidentiality and security.
• Handled large volumes of financial transactions, consistently exceeding performance expectations.
• Operated proof machine to list, sort and prove credits, debits and deposits.

• Responsible for responding to customers and bankers inquiries related to home equity transactions, auto funding, lien releases, misapplied payments etc.
• Review and explain loan documents, provide prompt and accurate information utilizing all available resources.
• Provided ongoing support to clients during the life of their loans, addressing questions and concerns promptly and professionally.

• Assist with marketing and sales
• Balance vaults, ATM and teller drawers
• Increased customer purchases via proactive cross-sell strategies.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

• Opened and closed accounts
• Opened and closed branch
• Oversees branch operations.
• Generated daily end-of-day reports.
• Assist with teller audits and customer service issues
• Managed teller schedules, ensuring adequate staffing levels during peak business hours.
• Counted cash drawers and made bank deposits.