Catherine Campbell
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Quality Assurance Technician
Sebela Pharmaceuticals
02.2024 - 01.2025
- Performed thorough inspections of incoming raw materials.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Follow SOP's to ensure incoming product is sampled/tested correctly.
- Continue to stay up to date with SOP's.
- Ensured compliance with current Good Manufacturing Practices (cGMP) to maintain high-quality production standards.
- Maintained cleanliness and organization of the clean room to ensure a contamination-free environment.
- Ensure equipment used is properly maintained and calibrated.
- Maintain the Stability program.
Commercial Manager
Oreilly Auto Pats
05.2021 - 02.2024
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and customer service.
- Coordinated tasks to maintain efficient delivery times.
- Create a safe / open work environment for all.
Dairy Manager
Stop & Shop
03.2020 - 05.2021
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
- Enhanced dairy department efficiency by implementing effective inventory management systems.
- Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Delegated tasks and gave direction to team of 3 employees within dairy department.
- Oversaw routine equipment maintenance tasks to ensure optimal functionality of refrigeration units within the dairy department.
Mechanic
SpeeDee Oil Change & Auto Service
06.2014 - 03.2020
- Educate customers on vehicle repair to help them make educated decisions on their vehicle maintenance.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Contributed to revenue growth by educating customers on additional services when appropriate.
Education
High School Diploma -
Brockton High School
Brockton, MA05-2013
Skills
- Shipment inspection
- Routing inspections
- Analytical thinking
- Quality assurance requirements
- Efficient time management
- Raw materials testing
- Problem-solving skills
- Customer service
- Safety procedures
- Decision-making
- Relationship building
- Team leadership
Timeline
Quality Assurance Technician
Sebela Pharmaceuticals
02.2024 - 01.2025
Commercial Manager
Oreilly Auto Pats
05.2021 - 02.2024
Dairy Manager
Stop & Shop
03.2020 - 05.2021
Mechanic
SpeeDee Oil Change & Auto Service
06.2014 - 03.2020
High School Diploma -
Brockton High School
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