Chelsea Twitchell
Jerome,ID
Summary
Driven Quality Assurance Technician with a proven track record at Rite Stuff Foods, enhancing product quality and efficiency through expert application of testing procedures and root cause analysis. Excelled in fostering team collaboration and implementing corrective actions, achieving significant reductions in defect rates. Skilled in equipment calibration and known for exceptional problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Quality Assurance Technician
Rite Stuff Foods
Jerome, ID
02.2024 - 09.2024
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to Type specifications.
- Streamlined data collection methods for test results, enabling faster analysis and decision-making regarding product improvements.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Adjusted, repaired and replaced defective parts and materials.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Evaluated effectiveness of corrective actions, making adjustments as necessary to maintain high levels of quality performance.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
- Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed test data to determine performance and reliability of materials
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Trimmer
True West Construction
Jerome, ID
10.2023 - 02.2024
- Used hand tools to complete delicate work.
- Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
- Increased overall product appearance with meticulous attention to detail during the trimming process.
- Worked closely with USDA to ensure product quality.
Warehouse Assistant
Glanbia Nutritionals
Gooding, ID
03.2015 - 07.2020
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Worked closely with safety and adhered to all OSHA laws and guide lines.
Education
GED - High School Equivalency
CSI
Twin Falls, ID08.2012
Skills
- Testing Procedures
- Equipment Inspection
- Lab equipment maintenance
- Calibration standards
- Technical Troubleshooting
- Documentation skills
- Calibration
- Root Cause Analysis
- Performance Testing
- Equipment Calibration
- Manual Testing
- Line checking
- Functional Testing
- Shipment Inspection
- Safety Protocols
- Samples comparison
- Quality Assurance Requirements
- Operations Management
- Usability Testing
- Data Analysis
- Corrective Action Implementation
- Materials Analysis
- Specifications understanding
- Quality improvements
- Quality Assurance
- Detail Oriented
- Problem-solving skills
- Documentation And Reporting
- Technical Documentation
- Customer Service
- Non-compliance Assessments
- File Management
- Testing processes
- Sound decision-making abilities
- Decision-Making
- Relationship Building
- Regulatory Compliance
- Safety Procedures
- Performance monitoring
- System Inspection
- Team Collaboration
- Team Leadership
- Sampling
- Heavy Machinery Operation
- Establishing and Enforcing Policy
- Warehouse Operations
- Technical reporting
- Quality System Implementation
- Production Optimization
- Risk Management
- Language Fluency
- Consulting
- Discretion
- Issue Resolution
- Correction action planning
- Materials Inspection
- Application testing
- Finished Product Inspection
- Test Cases
- Teamwork and Positive Attitude
- Strong Problem Solver
- Recordkeeping abilities
- Collaborative Team Player
- Cross-Functional Team Collaboration
- Results and Deadline-Driven
Training
Leadership training and personality understanding.
Forklift training.
HACCP training.
SQF & GMP understanding
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Quality Assurance Technician
Rite Stuff Foods
02.2024 - 09.2024
Trimmer
True West Construction
10.2023 - 02.2024
Warehouse Assistant
Glanbia Nutritionals
03.2015 - 07.2020
GED - High School Equivalency
CSI