Organized and dependable candidate successful at managing multiple priorities with a diverse skill set. Willingness to take on added responsibilities to meet goals and achieve new skills.
Hi, I’m
Vincenza Capra
Jersey City,NJ
Summary
Overview
16
years of professional experience
Work History
Choice Staffing
Quality Auditor
03.2024 - 03.2025
Job overview
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Audited activities of workers on production lines and shipping and receiving.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
- Self-motivated, with a strong sense of personal responsibility.
Fresh Realm/Blue Apron
Quality Assurance Food Safety Technician
12.2022 - 10.2023
Job overview
- Verified integrity of lot codes, expiration dates, and packaging for inbound, production and picking process.
- Weighed and monitored temperature control of all ingredients to food safety specifications and accordance with company standards.
- Audited finished boxes on packing line for proper ingredients, weight and packaging to specified recipe.
- Stayed up to date on current and proposed changes, and maintained all internal SOPs, documentation and records.
- Documented audits and escalated all deviations to superviser.
- Verified set up of pack lines with weekly production planogram to ensure proper product placement for line item picks
- Worked with production associates to keep on task and make appropriate recommendations to deter deviation with specs and packaging failures.
Vical Energy Consultants
Telemarketing Sales Representative
10.2008 - 10.2014
Job overview
- Generated new clients by calling commercial users of natural gas and electric to acquire sales
- Educated prospective clients about our products and the benefits of our services
- Built relationships by actively listening to customer needs and qualifying the potential for savings
- Overcame objections and bolstered trust to generate bidding services and closing the sale
- Overcame objections from potential clients through effective negotiation skills, resulting in successful closure of deals.
- Increased sales leads by consistently making outbound calls and effectively communicating product benefits to potential customers.
- Enhanced customer satisfaction ratings through active listening, empathy, and prompt resolution of any issues or concerns.
- Called prospective customers in designated market area to qualify leads.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
Education
North Bergen High SchoolNorth Bergen, NJ
Associate Of General Studies
University Overview
Skills
- Quality Assurance Requirements
- Safe Food Handling Practices
- Safety Compliance Monitoring
- HACCP Training
Timeline
Quality Auditor
Choice Staffing
03.2024 - 03.2025
Quality Assurance Food Safety Technician
Fresh Realm/Blue Apron
12.2022 - 10.2023
Telemarketing Sales Representative
Vical Energy Consultants
10.2008 - 10.2014
North Bergen High School
Associate Of General Studies
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