C. Alexandra Carter
Customer Service Representative
Taneytown,MD
Summary
Resourceful Event Volunteer known for high productivity and efficient task completion. Possess specialized skills in event planning, team coordination, and customer service. Excel in communication, adaptability, and problem-solving, ensuring smooth operation and positive experiences at events.
Overview
24
24
years of professional experience
2009
2009
years of post-secondary education
Work History
Homemaker/Event Volunteer
Family Community
Taneytown
03.2002 - Current
- Coordinated volunteer efforts for community events and local outreach programs.
- Assisted in setting up event spaces and managing logistics for activities.
- Engaged with community members to promote events and gather feedback.
- Time Management & Prioritization: Balancing competing demands.
- Budgeting & Financial Planning: Managing expenses.
- Crisis Management & Problem Solving: Handling unexpected situations.
- Project Management/Scheduling: "Coordinated complex family schedules, appointments, and transportation for multiple individuals, ensuring 100% on-time attendance."
Personal Shopper
Instacart
Frederick
09.2023 - 02.2024
- Assisted customers in selecting groceries based on preferences and dietary needs.
- Coordinated with local retailers to ensure product availability and freshness.
- Managed order fulfillment by accurately picking and packing items for delivery.
Substitute Teacher, K-12
Carroll County School District
Westminster
02.2011 - 05.2014
- Delivered engaging lessons in various subjects across K-12 grades.
- Managed classroom behavior to maintain a positive learning environment.
- Implemented lesson plans provided by permanent teachers effectively.
Education
Carroll Community College EDP
Westminster, MARYLANDSkills
- Organizational Skills: Time management, attention to detail, multitasking, prioritizing, and calendar management
- Interpersonal & Problem-Solving: Customer service orientation, conflict resolution, adaptability, and team collaboration
- Communication Skills: Active listening, interpersonal communication, professional telephone etiquette, and email correspondence
- Scheduled and Rescheduled appointments
Languages
English
Full Professional
References
References available upon request.
Timeline
Personal Shopper
Instacart
09.2023 - 02.2024
Substitute Teacher, K-12
Carroll County School District
02.2011 - 05.2014
Homemaker/Event Volunteer
Family Community
03.2002 - Current
Carroll Community College EDP