CATHERINE CARVAJAL SANDOVAL
Davie,FL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Padrino's Cuban Cuisine Inc.
02.2024 - 11.2024
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Bartender
Fogo De Chao
08.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Harvard Club
03.2022 - 04.2023
- Mixing and serving drink orders, verifying age requirements, processing payments, managing inventory and cleaning bar supplies
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Set up glassware, liquor, and other necessary supplies for special events.
- Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
Physical Therapy
Semep IPS
03.2020 - 11.2021
- Company Overview: Colombia
- Identify and meet patients goals and needs for to develop care plans
- Provide quality, personalized and evidence-based care and proven interventions
- Colombia
Education
Master's Science - Occupation Safety and Health
UMD University
01.2021
Bachelor - Physical Therapy
FUMC University
01.2020
High School -
Lincoln Academy HS
Houston, TX07.2012
Skills
- Customer service
- Strong multitasking
- Patience and tolerance
- Professional appearance
Certification
- Food Handler's Card or Permit - Various State Health Departments.
- ServSafe Alcohol - National Restaurant Association.
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Bartender
Padrino's Cuban Cuisine Inc.
02.2024 - 11.2024
Bartender
Fogo De Chao
08.2023 - 08.2024
Bartender
Harvard Club
03.2022 - 04.2023
Physical Therapy
Semep IPS
03.2020 - 11.2021
Bachelor - Physical Therapy
FUMC University
High School -
Lincoln Academy HS
- Food Handler's Card or Permit - Various State Health Departments.
- ServSafe Alcohol - National Restaurant Association.
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Master's Science - Occupation Safety and Health
UMD University
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