Catherine Choung
Morrow,GA
Summary
Medical assistant with hands-on experience supporting patient care through vital signs, medication administration, specimen collection, and basic laboratory testing. Brings strong EHR documentation skills, bilingual communication, and customer service experience that support accurate records, smoother patient flow, and a professional clinic environment.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Sugar bush
Jonesboro, GA
09.2025 - Current
- • Greeted guests promptly, seated parties, recorded accurate orders, and delivered food and beverages efficiently.
- • Developed thorough knowledge of bar menu, including specialty cocktails, craft beers, and wine options, to better serve guests.
- • Encouraged customers to try new menu items, enhancing sales and increasing customer satisfaction. to support sales growth
- • Keep bar area clean, organized, and ready for guest service throughout shift.
- • Assisted bartenders with garnishes and cocktail ingredients, facilitating smooth workflow during busy periods.
- • Process cash payments accurately and quickly through POS system.
Medical Assistant
South atlanta medical associates
Atlanta, GA
11.2024 - Current
- Assist physician and nurse in patient examinations, procedures, and treatments
- Take vital signs, such as, blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administer medications under the direction of healthcare professionals
- Perform basic laboratory tests including collecting specimens and conducting routine tests
- Prepare examination rooms by ensuring cleanliness and stocking necessary supplies
- Document patient information in electronic health record systems by accurately documenting information in electronic health record systems
Medical Assistant Graduate
UEI College
Morrow, GA
11.2023 - 08.2024
- Performed laboratory tests such as urinalysis and blood tests.
- Collected and documented patient medical histories for record-keeping.
- Prepared and organized medical instruments and equipment for procedures.
- Maintained medical equipment and instruments according to established protocols.
- Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Configured and calibrated laboratory equipment to ensure accurate test results.
- Performed routine laboratory tests and sample analyses..
Server/Bartender
J.R CRICKET
Union City, GA
04.2023 - 05.2024
- 4. Made and served alcoholic beverages.
- 3. Processed food and drink orders.
- 1. Welcomed customers upon entry, fostering a friendly atmosphere.
- 6. Served food, cleaned and organized tables.
- 2. Handled cash,credit and debit payment.
- 5. Organized, clean and refilled condiment containers.
Head Bartender
Celebrity Lounge and Bar
Jonesboro, GA
08.2022 - 03.2023
- Implemented strategies that enhanced bar sales and profitability.
- Maintained exceptional knowledge of beer, wine, spirits, cocktail recipes, ingredients, and preparation techniques.
- Assessed inventory and completed requisition sheets for timely restocking of supplies.
- Ensured cleanliness of bar area during shifts throughout shift, ensuring prompt table clearing after guests leave.
- Strictly enforced rules related to alcohol consumption within the establishment..
Server/Bartender
Red Lobster
Jonesboro, GA
02.2021 - 07.2022
- Delivered exceptional customer service by anticipating needs and promptly responding to requests, ensuring guest satisfaction.
- Welcomed and assisted guests upon arrival, fostering a positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Checked in with guests during meal service, replenished drinks, and catered to additional requests to enhance dining experience.
- Studied and committed menu items to memory for quick reference. to help diners make informed meal choices..
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Bartender Shift Manager
Club Blaze (Adult Entertainment Club)
Conley, GA
05.2021 - 12.2021
- Managed staff, delegated tasks, ensured compliance with company policies to maintain operational standards.
- Managed day-to-day operations of the bar, including stocking shelves, coolers, and fridges.
- Implemented alcohol awareness procedures to prevent intoxication and effectively addressed incidents with intoxicated guests.
- Enforced safety protocols by regularly sanitizing work surfaces to uphold health and safety standards..
- Processed customer payments at point of sale., returning currency, coin, and payment cards to patrons.
Bartender/Server
Irish Bred Pub
Union City, GA
02.2020 - 01.2021
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Cultivated strong relationships with customers and staff to enhance overall bar experience.
- Managed multiple tasks simultaneously while ensuring a professional atmosphere.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner..
Education
Diploma - Medical Assistant
UEI College
1554 Southlake Parway,Morrow,GA,3026008-2024
High School Diploma -
Mount Zion High School
2535 Mt Zion Pkwy, Jonesboro,GA 3023605-2006
Skills
- Patient documentation
- EHR management
- Assistant Manager Experience
- Microsoft Word
- Workspace organization
- Telephone triage
- Service coordination
- Childcare experience
- Event service
- Hospitality services
- Food preparation
- Toast POS
- Upselling
- Health safety protocols
- Phlebotomy techniques
- Cash handling
- Microsoft Office Suite
- Guest service
- Patient care
- Medical assisting
- Casual dining experience
- Windows
- POS
- Food ordering
- Complaint resolution
- Communication skills
- Quick service experience
- Food Preparation
- Computer skills
- Google Docs
- Bilingual communication
- Customer service
- Clinic
- Sales analysis
- Inquiry handling
- Service sales
- Specimen collection / processing
- Spanish
- Teamwork
- Computer operation
- Guest service
- Complaint resolution
- Cross-selling techniques
- Restaurant experience
- Sales
- Patient documentation
- POS systems
- Supervising experience
- Food safety practices
- Clover
- Cross-contamination prevention
- Sales techniques
- Attention to detail
- Microsoft Outlook Suite
- Answering guest questions
- Medication administration
- Blood draw techniques
- Triage
- Proofreading
- EClinicalWorks
- Injection administration
- Patient assessment
- Guest relations
- Documentation review
- Serving experience
- Busser
- Phlebotomy
- English
- Clinical procedures
- OSHA
- Record keeping
- Bar operations
- Calendar management
- Medical records
- Balancing cash drawers
- Clinical support
- Stocking
- Healthcare vocabulary
- Food industry
- Upscale service
- Phone etiquette
- Vital signs
- Kitchen Experience
- Banquet Experience
- Spirits experience
- Computer proficiency
- Proper food storage
- Microsoft Excel
- Guest service closing procedures
- Busing
- Beer knowledge
- Cash handling
Personal Information
Driving License: Driver's License
Certification
- CPR Certification February 2023 to February 2026
- Issue Date :02/19/2024
- Renew By: 02/2026
- Training center: Training solutions
- Instructor : Britney Trice
- Training center ID: CA15264
- Intructer ID :23068990569
- ServSafe Alcohol Certification
- Non-CDL Class C
- First Aid Certification
- ACLS Certification
- AED Certification
- ASCP Certification
- BLS Certification
- Driver's License
- Bartender License
- Bartender certification
Timeline
Server
Sugar bush
09.2025 - Current
Medical Assistant
South atlanta medical associates
11.2024 - Current
Medical Assistant Graduate
UEI College
11.2023 - 08.2024
Server/Bartender
J.R CRICKET
04.2023 - 05.2024
Head Bartender
Celebrity Lounge and Bar
08.2022 - 03.2023
Bartender Shift Manager
Club Blaze (Adult Entertainment Club)
05.2021 - 12.2021
Server/Bartender
Red Lobster
02.2021 - 07.2022
Bartender/Server
Irish Bred Pub
02.2020 - 01.2021
Diploma - Medical Assistant
UEI College
High School Diploma -
Mount Zion High School