Catherine Cortez
Nippon Express
San Pedro,CA
1
Language
11
years of professional experience
Import/Air/Ocean Coordinator managing end-to-end ocean and air shipments, from quotation and carrier rate negotiation through ISF and FMC filings per month, milestone updates, and final delivery confirmation. Coordinates 15–30 carrier and delivery touchpoints per week, including payments to airlines and ocean carriers, last-mile moves, and white glove deliveries for high-end customers. Keeps shipment data aligned with customer SOPs across departure, arrival, customs clearance, and POD milestones.
Work History
Air Export Operations Agent III
1 Year 5 Months- Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Additional Services, Documentation Requirements, Incoterms)
- Identify best routing / transit option per customer request/SOP
- Anticipate and secure quotations from vendors for all potential order costs
- Issue customer or overseas office/agent quotation & confirm acceptance
- Perform TSA Known Shipper Check
- Secure booking from Airline
- Dispatch inland carriage with subcontractor if applicable
- Accrued costs in CargoWise, performing initial profitability checks to ensure financial accuracy
- Issue customer booking confirmation
- Confirmed timely delivery and receipt of cargo, updating system milestones to maintain operational transparency
- Receive and validate customer documents
- Ensure receipt of AES Data elements in writing from USPPI (if applicable)
- File AES according to USPPI instructions (if applicable)
- Receive and validate master air waybill
- Track and confirm flight departure and update system milestone
- Issue AIT House air waybill according to customer & destination requirements
- Upload all documents to edocs in CargoWise
- Send Pre Alert to overseas office/agent
- Confirm final costs, ensuring all are accrued and final profitability check complete
- Issued invoice to customer and overseas office
- Distribute documents as per shipper requirements / SOP
- Manage customer reporting and/or additional system milestones as required
Import/Air/Ocean Coordinator
3 Years 5 Months- Ocean and Air shipments from A to Z.
- Negotiate shipping rates with freight carriers.
- Prepare quotations for freight transportation.
- Process the ISF and FMC Filings for Ocean Shipments
- Process Payments to Airlines and Sea Freight Carriers
- Coordinate Last Mile Deliveries
- Handle White Glove Service Deliveries for High End Customers.
- Process inbound deliveries
- Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures.
Import/Export Specialist
2 Years- Ocean import Domestic Transportation
- Process the ISF and FMC Filings for Ocean Shipments
- Negotiate shipping rates with freight carriers.
- Domestic pick up and deliveries in the US
- International Trucking into Canada and Mexico
- Coordinate Full Container loads to different warehouse across the United States
- Establish and maintain all necessary procedures to assure a clean, properly organized, safe and healthy environment for all personnel.
- Establish knowledge of Inco terms and commercial invoice requirements.
Key Account Manager
3 Years 3 Months- Air/ Sea Import/Export Domestic transport.
- Developing and implementing process controls
- Handled Foreign to Foreign
- Process inbound shipments from Asia to Latin America
- Customs compliance
2 Years
- Arrange International import and Export shipments.
- Handle AOG shipments
- Handled Foreign to Foreign
- Process Inbound shipments to Latin America
- Solve operations level accounting discrepancies and disputes.
- Dispatched shipments for timely delivery.
- Negotiate shipping rates with freight carriers.
Education
High School Diploma
Skills
Import/Export Operations
Price Quotes
Processing ISF
Carrier rate negotiation
Microsoft Excel
Shipment tracking
Customs documentation
Freight invoicing
CargoWise certification
AES filing
Bill of lading preparation
Incoterms
Languages
Spanish
Native or Bilingual
Timeline
Air Export Operations Agent III
AIT Worldwide Logistics
03.2025 - CurrentRead More
Import/Air/Ocean Coordinator
Nippon Express
03.2023 - CurrentRead More
Import/Export Specialist
C.H. Robinson
01.2021 - 01.2023Read More
Key Account Manager
CBX GLOBAL
10.2017 - 01.2021Read More
Pilot Freight Services
10.2015 - 10.2017Read More
Leuzinger High School
High School Diploma
Read More