Renee Gareau

Ocean Export Coordinator

Midwest Transatlantic Lines, Inc.

06.2001 - Current

Developed strategic relationships with carriers, resulting in improved service levels and more competitive rate offerings for clients.
Analyzed performance data to identify areas for improvement, implementing changes that led to increased efficiency within the department.
Spearheaded projects aimed at reducing transit times while maintaining cost-effectiveness in order to better serve client needs.
Optimized routing solutions by closely monitoring global shipping trends and potential disruptions that could affect overall transportation timelines.
Maintained accurate records of all shipments using specialized software programs designed for logistics management purposes.
Provided exceptional customer support throughout the entire shipping process by addressing inquiries promptly and effectively resolving any concerns or issues that arose during transit periods.
Handled multimodal shipments by coordinating land, and sea transportation options based on client requirements and budget constraints.
Reduced shipping costs for clients through effective negotiation of carrier contracts and rates.
Trained new team members on company procedures, software applications, and industry best practices to promote team growth and success.
Contributed to revenue growth with a focus on expanding existing client relationships while simultaneously identifying opportunities for new client acquisition.
Worked closely with customs agents to ensure accurate and timely filing of all required documentation, minimizing potential delays at port locations.
Coordinated with international partners for seamless cargo movement, fostering strong relationships for future collaboration.
Enhanced operational efficiency by streamlining ocean export procedures and documentation processes.
Ensured compliance with all relevant regulations and industry standards, minimizing risk of penalties or delays in shipment processing.
Assisted in the development of marketing materials showcasing the company''s ocean export capabilities to attract new business opportunities.
Collaborated cross-functionally to resolve shipment issues quickly, maintaining a high level of customer service and satisfaction.
Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
Utilized logistics software to manage, monitor and track shipments from origin to destination.
Managed import and export of hazardous materials in compliance with applicable laws and regulations.
Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
Developed strategies to reduce overall shipping costs while maintaining high-quality service.
Facilitated required documentation to manage customs clearance.
Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Developed and deepened successful partnerships with representatives of diverse shipping companies.
Prepared accurate cost estimates for international shipments to provide clients with exact fees and information.
Handled pricing and routing for over 50 international shipments every month.