Catherine Diesch
2542 Muntz Road
Summary
Dynamic Police Sergeant with extensive experience at Summit County Sheriff's Office, excelling in team management and conflict de-escalation. Proven track record in criminal investigation and policy enforcement, enhancing officer safety through innovative training programs. Successfully led critical incident negotiations, significantly reducing risks and ensuring community safety during high-stakes events.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Police Sergeant
Summit County Sheriff's Office
04.2003 - Current
- Supervised and coordinated daily operations of patrol shifts of up to 15 officers.
- SWAT member and Assistant Team Leader.
- Hostage Negotiator.
- Answered emergency calls for help from citizens and business owners.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Supervised corrections division and courthouse division.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Background checks and interviews of new hires.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Developed and maintained positive relationships with community members.
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.
- Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
- Conducted internal and external investigations, addressing both ethical violations and procedural discrepancies among officers.
- Established and enforced employee performance policies.
- Directed traffic enforcement initiatives, significantly reducing number of road accidents in high-risk areas.
- Led negotiations during critical incidents, successfully de-escalating potentially dangerous situations.
Lead Bank Teller
First National Bank
03.1995 - 04.2003
- Trained junior tellers in best practices for client interactions, upholding excellent standards of service quality across the team.
- Oversaw teller staff scheduling to maintain appropriate coverage during business hours.
- Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
- Streamlined teller operations for improved efficiency and reduced wait times.
- Ensured compliance with federal regulations, adhering to strict guidelines for accurate reporting.
Education
Ellet High School
Akron, OH01-1994
Skills
- Performance appraisals
- Team management
- Conflict de-escalation
- Patrol supervision
- Criminal investigation
- Policy enforcement
- Active shooter training
- Police reports
- Laws and ordinances
- Firearms training
Certification
- Crisis Intervention Team Training Certificate - National Alliance on Mental Illness or other approved organizations.
- Field Training Officer Certification (FTO) – Various POST boards or police associations.
- Advanced Certificate for Police Supervisors - various Police Training Commissions or POST (Peace Officer Standards and Training) Boards.
- Hostage Negotiations Certification – Federal Bureau of Investigation or recognized training entities.
- Breath Analysis Operator Certification – Various state Departments of Transportation or Health Services.
- Incident Command System Certification (ICS) - Federal Emergency Management Agency (FEMA).
- First Line Supervisor Training Certificate - various state and federal law enforcement training agencies.
- Tactical Response and Operations Standard for Law Enforcement Agencies – National Tactical Officers Association.
- FBI National Academy Graduate - Federal Bureau of Investigation LEEDA
- Active Shooter Response Training Certificate – ALERRT Program by Texas State University or FBI.
- Taser X26/X2 Instructor Certification - Axon Enterprises, Inc.
- Reid Interviewing and Interrogation Techniques
- Attorney General Fraud against seniors
- Internal Investigation Function
Timeline
Police Sergeant
Summit County Sheriff's Office
04.2003 - Current
Lead Bank Teller
First National Bank
03.1995 - 04.2003
Ellet High School
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