Communication Tools
Catherine Esteban
Rockwall,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of learning and development, people and project management and training in customer service. Motivated to learn, grow and excel in any given task.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
Work History
Community Event Director/Early Childhood Educator
Good Shepherd Catholic School
Garland, United States
08.2002 - Current
- Community Event Director Role:
- Establishes clear objectives and goals for each event, drives execution toward goals and measures and monitors results to track impact.
- Oversees event happenings in progress, answerers guest questions, acts quickly to resolve problems and trains and supports team members and volunteers.
- Spearheads community event center's online presence, mobilizes public relations and social media initiatives
- Develops and maintains year-round calendar of events, raises awareness and drives organic engagement with participants and stakeholders.
- Early Childhood Educator Role
- Coaches, supervises and mentors education staff, imparting classroom knowledge to build strong skill sets.
- Implements developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
- Coordinates schedules of activities, events and field trips.
- Fosters reasoning and problem solving through active exploration games and activities.
- Nurtures supportive learning environment, often used as model for other classrooms.
- Consults with parents to build and maintain positive support networks and support continuing education strategies.
- Applies play-based strategies to provide diverse approaches to learning.
- Maintains and fosters positive and constructive interactions with staff, families and children.
Customer Service Training Manager
Globe Telecommunications
Manila, Philippines
12.2000 - 08.2002
- Managed new employee orientation training process.
- Coordinated technical training and personal development classes for staff members.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Selected and assigned instructors to conduct specific training programs.
Preschool Consultant
Greenhills Learning Center
Manila, Philippines
08.2000 - 07.2002
- Organized and analyzed primary and secondary research to understand industry, market and preschool trends.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Educated staff on organizational mission and goals to help employees achieve success.
Human Resources Specialist
Ace Saatchi And Saatchi Advertising
Manila, Philippines
03.1989 - 01.2000
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Performed timely project management within budget constraints.
- Conserved time and improved workflows by handling special projects.
Education
Bachelor of Science - Psychology
St. Paul University
Manila Philippines 08.1985 - 03.1989
Skills
Planning and Coordination
undefinedAffiliations
Missionary Families of Christ USA, member
MFC Kids Ministry USA, National Coordinator
National Catholic Educational Association, member
United Federation of Filipino American Educators
Psychological Society Manila, Philippines. member
Accomplishments
Work of Heart Award
Catholic Charities of Dallas
Distinguished Educator of the Year
Catholic Diocese of Dallas
Excellence in Teaching
Notre Dame Club of Dallas
Software
Social Media
Presentation Tools
Word Processing and Desktop Publishing Tools
Graphic Design
Zoom Meeting and Facilitation
Timeline
Community Event Director/Early Childhood Educator
Good Shepherd Catholic School
08.2002 - Current
Customer Service Training Manager
Globe Telecommunications
12.2000 - 08.2002
Preschool Consultant
Greenhills Learning Center
08.2000 - 07.2002
Human Resources Specialist
Ace Saatchi And Saatchi Advertising
03.1989 - 01.2000
Bachelor of Science - Psychology
St. Paul University
08.1985 - 03.1989
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