Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Fannell

Hollis,NY

Summary

To secure a challenging position that will take full advantage of my professional training, experiences and acquired skills particularly in the area of Health Care Profession/Customer Service Representative. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Vocational

Self-Employed
Hollis, USA
11.2010 - Current
  • Looked over and took care for my children
  • Prepared their clothes, bags and lunch for school
  • Cleaned every room of the house with vacuum, broom, mop, cleaning supplies, etc
  • Prepared meals for the children
  • Made sure that the children feel safe & secure in the household and teach them about safety protocols

Customer Service Representative

Queens County Savings Bank
05.2007 - 11.2010
  • Assisted the teller's line when busy
  • Opened savings & checking accounts
  • Created cross-sellings banking products
  • Made referrals to in-house bookers
  • Prepared the ATM machines

Medical Assistant, Part-Time

Howard E. Rosenfeld MD
Long Island, NY
04.2007 - 04.2009
  • Checked patients in and out of the faculty
  • Collected co-payments and payment for services from patients
  • Collected and entered registration information
  • Verified patient insurance eligibility prior to appointment

Medical Assistant Intern

Hillside Medical Office
Jamaica
01.2007 - 03.2007
  • Performed EKGs and bloodwork for the patient
  • Measured the patients' height and weight
  • Checked for vital signs from the patients
  • Ordered general supplies for the doctor’s office

Customer Representative/Teller

Washington Mutual Bank
Long Island, NY
08.2004 - 01.2006
  • Opened checking and saving accounts for customers
  • Referred customers to proper in-house brokers
  • Managed on casing checks, withdrawals & deposits
  • Prepared the ATM machines for the day

Customer Representative

Credico, USA
Manhattan, New York
04.2004 - 05.2004
  • Opened accounts for customers
  • Sold bank Mastercard & Visa to North Fork Bank customers
  • Assisted with customers' request or appointments

Customer Representative

GED Sprint PCS
Astoria, NY
04.1997 - 05.2003
  • Opened accounts for customers
  • Activated phone & provided a variety of phone data plans
  • Assisted customers with billing questions
  • Provided the proper answers to the client's questions

Education

Medical Assistant Certification - Medical Assistant Program

Allen School, Inc.
Jamaica, NY
01.2006

Skills

  • Data Entry
  • Proficient Microsoft O
  • Filing
  • Faxing
  • Photocopying
  • Medical Emergency & First Aid
  • Patient Charting
  • Patient Histories
  • Friendly, positive attitude
  • Dependable and responsible
  • Teamwork and collaboration
  • Leadership
  • Clerical support
  • Communication
  • Analytical
  • Interpersonal communication
  • Excellent communication
  • Multitasking Abilities
  • Multitasking
  • Planning
  • Conflict resolution
  • Medical Assistant certified

Certification

  • Medical Assistant Certification

Timeline

Vocational

Self-Employed
11.2010 - Current

Customer Service Representative

Queens County Savings Bank
05.2007 - 11.2010

Medical Assistant, Part-Time

Howard E. Rosenfeld MD
04.2007 - 04.2009

Medical Assistant Intern

Hillside Medical Office
01.2007 - 03.2007

Customer Representative/Teller

Washington Mutual Bank
08.2004 - 01.2006

Customer Representative

Credico, USA
04.2004 - 05.2004

Customer Representative

GED Sprint PCS
04.1997 - 05.2003

Medical Assistant Certification - Medical Assistant Program

Allen School, Inc.
Catherine Fannell