Sharie Payne
Gans
Summary
Dynamic professional with a strong background in customer relationship management and financial forecasting. At People Inc, I provided structured vocational support, enhancing client goal achievement through clear communication and accountability. As a business owner, I drove revenue growth while ensuring high-quality service and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Vocational
People Inc
12.2025 - Current
- Provide structured vocational support while maintaining professionalism and confidentiality
- Assisted individuals with task completion, workplace expectations, and goal development
- Demonstrated patience, accountability, and clear communication in a regulated environment.
Owner /Licensed Massage Therapist
Self-employeed Kneaded Relief
03.2021 - Current
- Built and managed a client-based service business, handling scheduling, payments, and customer relations
- Educated clients on services, pricing, and wellness options to support informed decisions
- Maintained a clean, safe, and professional environment at all times
- Managed transactions accurately while providing consistent, high-quality customer service.
Bartender
Booker Bar
12.2023 - 09.2024
- Delivered fast-paced customer service while managing cash, tabs, and POS Systems
- Ensured compliance with alcohol safety laws and responsible service standards
- Built rapport with customers, encouraging repeat business and positive experiences
- Maintained situational awareness and deescalated issues professionally
Part Owner/Licensed Massage Therapist
Payne Relief Bodyworks
11.2019 - 03.2021
- Managed day-to-day business operations including client intake, scheduling, and payments.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and provided personalized service while maintaining safety and ethical standards.
Education
Massage Therapy License - Health And Wellness
ACE School of Massage
Amarillo, TX10-2019
2 Classes Remaining Towards An Associates Degree - Healthcare
Frank Philips College
Borger, TX05-2019
Skills
- Customer Service & Sales
- Product Education & Recommendations
- Cash Handling & POS system
- Safety Awareness & Compliance
- Building Customer Trust & Rapport
- Inventory Awareness
- Problem Solving
- Professional Communication
- Time Management & Reliability
Certification
- Licensed Massage Therapist
- CPR / AED / First Aid
Languages
English
Timeline
Vocational
People Inc
12.2025 - Current
Bartender
Booker Bar
12.2023 - 09.2024
Owner /Licensed Massage Therapist
Self-employeed Kneaded Relief
03.2021 - Current
Part Owner/Licensed Massage Therapist
Payne Relief Bodyworks
11.2019 - 03.2021
Massage Therapy License - Health And Wellness
ACE School of Massage
2 Classes Remaining Towards An Associates Degree - Healthcare
Frank Philips College