Catherine Flores
Daly City,CA
Summary
Drivin and reliable individual open to gaining new experience in different work environments. Dynamic sales associate supervisor with a proven track record in excelling at customer service and sales analysis. Skilled in team training and inventory management, I enhanced operational efficiency and elevated customer satisfaction. Bilingual communicator can adapt at resolving inquiries and optimizing workflows, contributing to a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Sales Associate Supervisor
Metro PCSInc
06.2024 - 05.2025
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Analyzed sales data to identify trends, enhancing inventory management strategies.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
- Assisted with any technical issues effectively communicated promotions, discounts and any special offers to customers.
- Streamlined store operations by optimizing staff schedules, reducing overhead costs, and identifying inefficiencies.
Professional Dog Bather
Petsmart
03.2021 - 08.2023
- Performed thorough bathing and grooming services for dogs of various breeds.
- Developed strong relationships with pet owners through effective communication skills.
- Assisted in training new hires on best practices for dog bathing techniques, contributing to an overall improvement in team performance.
- Performed Janitorial servies needed
- Billingual
- Supported front desk staff when needed, taking appointments and answering clients regarding dog bathing procedures and pricing options.
- Monitored inventory levels of supplies, submitting timely requests for reordering essential items necessary for daily operations.
Education
High School Diploma -
Jefferson High School
Daly City, CA06-2014
Skills
- Customer service
- Sales analysis
- Team training
- Inventory management
- Technical support
- Appointment scheduling
- Bilingual communication
- Staff supervision
- Time management
- Janitorial services
Languages
Spanish
Full Professional
Timeline
Sales Associate Supervisor
Metro PCSInc
06.2024 - 05.2025
Professional Dog Bather
Petsmart
03.2021 - 08.2023
High School Diploma -
Jefferson High School