Catherine Freeman
Fort Worth,TX
Summary
Proven track record at Wingstop Restaurant, enhancing customer satisfaction through exceptional service and maintaining high accuracy in cash and credit transactions. Demonstrated complex problem-solving and empathy, significantly improving patient experiences at Bristol Park. Skilled in customer assistance and time management, ready to deliver outstanding results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dual House - Cashier Trainer/Line Cook Trainer
Wingstop Restaurant
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Patient Care Volunteer
Bristol Park At Eagle Mounatin
06.2018 - 10.2020
- Exhibited strong problem-solving abilities when faced with challenging situations involving patients'' physical or emotional needs.
- Improved patient satisfaction by assisting with daily living activities, such as bathing, dressing, and feeding.
- Acted as a liaison between patients'' families and hospital staff to facilitate clear communication and information sharing.
Education
Associate of Science - Biology
Tarrant County College District
Fort Worth, TX05.2025
High School Diploma -
Chisholm Trail High School
Fort Worth, TX05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Complex Problem-Solving
- Order Verification
Accomplishments
I have completed my first two semesters of college with a 4.0 GPA.
Timeline
Dual House - Cashier Trainer/Line Cook Trainer
Wingstop Restaurant
05.2022 - Current
Patient Care Volunteer
Bristol Park At Eagle Mounatin
06.2018 - 10.2020
Associate of Science - Biology
Tarrant County College District
High School Diploma -
Chisholm Trail High School
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