Make and prepare drinks, provide customer service, organize the bakery, work the register, prepare food, clean the dining room, and restock.
Cleaned and organized spaces within the café.
Followed health, safety, and sanitation guidelines to pass state inspections.
Repaired minor issues with equipment, and handled troubleshooting tasks.
Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Front of House Team Member
Chic-Fil-A
Madison, WI
06.2021 - 05.2023
Experience with all stages of front counter activities, including order taking, handling outside cash and inside register, food preparation, food bagging, customer service (including DoorDash orders), and dining room cleaning.
Completed an extensive training program. For example, Chick-fil-A's vision and values, Core 4 customer service, safety and security, memorizing over 45 car makes, and more.
Advanced from Trainee to Team Member to Advanced Team Member, with responsibilities to assist and train other junior team members.
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