Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Grad

Katy,Texas

Summary

Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations. Committed to developing a strong working relationship with all members of the staff to promote optimal service delivery.

Overview

1
1
year of professional experience

Work History

Kennel Technician

Waggin' Tails Ranch
05.2024 - 08.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Improved animal health by administering medications and vaccinations as directed by veterinarians.

RESTAURANT HOSTESS

Texas Borders
09.2023 - 02.2024
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Greeted customers promptly and courteously upon their arrival to the restaurant.
  • Monitored restaurant activity to determine seating and dining flow.

LIFEGUARD

A-Beautiful Pools
05.2023 - 08.2023
  • Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
  • Developed strong working relationships with other employees and general public.
  • Conducted pool opening and closing duties.
  • Communicated effectively with fellow employees and patrons.
  • Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
  • Administered CPR, first aid, AED when necessary.

GYMNASTICS COACH

Katy Gymnastics and Sports Performance
05.2023 - 08.2023
  • Worked with coworkers to complete tasks.
  • Responded quickly to meet customer needs and resolve problems.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Troubleshot minor problems and reported larger technical issues.

Education

High School -

Katy Tompkins High School
Katy, Texas
05.2024

No Degree - Pre-Dental Hygiene

Blinn College
Bryan, TX
05-2028

Skills

  • Guest Relations Management
  • Menu Memorization
  • Reservations Coordination
  • Table Bussing
  • Scheduling
  • Active Learning
  • Complex Problem-Solving
  • Strong multitasking
  • Team collaboration
  • Efficient seating
  • Positive attitude
  • Greeting guests
  • Attention to detail
  • Menu knowledge
  • Food Running
  • Restroom Servicing
  • Patience and resilience
  • Care monitoring
  • Customer service
  • Multitasking Abilities

Timeline

Kennel Technician

Waggin' Tails Ranch
05.2024 - 08.2024

RESTAURANT HOSTESS

Texas Borders
09.2023 - 02.2024

LIFEGUARD

A-Beautiful Pools
05.2023 - 08.2023

GYMNASTICS COACH

Katy Gymnastics and Sports Performance
05.2023 - 08.2023

High School -

Katy Tompkins High School

No Degree - Pre-Dental Hygiene

Blinn College
Catherine Grad